Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and resolve claims for commercial property, motor fleet, and EL/PL.
- Company: Join a well-established insurance broker with a strong reputation in the industry.
- Benefits: Enjoy a hybrid work model with 2 days remote and 3 days in the office.
- Why this job: Step up your career by handling larger claims and working with diverse clients.
- Qualifications: Experience as a Claims Handler is essential; commercial background preferred but not mandatory.
- Other info: Strong negotiation skills and a proactive attitude are key to success in this role.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We are delighted to present an opportunity for an experienced Claims Handler to join a well established Insurance Brokers based in Alcester. Working as a Claims Handler within a very experienced Property team, you will be experienced within dealing with large corporate clients as well as smaller SME companies. This role is suitable for somebody with previous experience of working as a Claims Handler for an insurance brokers, looking to make a step up into dealing with larger claims.
Key Responsibilities:
- Manage claims predominantly consisting of Commercial Property, Motor Fleet, and EL/PL claims.
- You will be responsible for your own caseload with cases of varied complexity and values.
- Maintain an efficient diary system for claims and ensure follow-ups are conducted as needed.
- Provide claims information and reports to the broking department and clients as required.
- Acknowledge new claims to both clients and insurers, keeping clients informed throughout the process to ensure the best outcomes.
- Generate claims MI and reports when required.
Experience & Skills:
- You will be an experienced Claims Handler, whilst it's preferred you have commercial experience, we can also consider those from a personal lines background providing you have previously worked within Property Claims.
- You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients.
- Highly organised with excellent time management and attention to detail.
- Positive, proactive attitude with a natural ability to problem-solve and multitask.
- Strong communication skills, both verbal and written.
This role will be based within their office in Alcester 3 days a week, with working from home 2 days a week allowed. To be considered you would need to be able to commit to commuting to the office 3 days a week minimum.
Claims Handler employer: Stride Resource Management
Contact Detail:
Stride Resource Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of claims you'll be handling, such as Commercial Property and Motor Fleet. Understanding the nuances of these claims will help you demonstrate your expertise during interviews.
✨Tip Number 2
Brush up on your negotiation skills, as they are crucial for a Claims Handler. Consider role-playing scenarios with a friend or colleague to practice how you would handle difficult conversations with clients or insurers.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed complex caseloads in the past. Be ready to discuss your methods for maintaining an efficient diary system and ensuring timely follow-ups.
✨Tip Number 4
Research the company culture of the insurance broker you're applying to. Tailor your approach to align with their values and demonstrate how your proactive attitude and problem-solving abilities can contribute to their team.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Claims Handler, especially any work with commercial property claims. Use specific examples to demonstrate your skills in negotiation and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your previous experience aligns with managing claims for both large corporate clients and SMEs.
Showcase Your Skills: In your application, emphasise your organisational skills and attention to detail. Mention any systems you have used for managing claims and how you ensure timely follow-ups.
Prepare for Potential Questions: Think about common interview questions related to claims handling and prepare your answers. Be ready to discuss specific cases where you successfully negotiated outcomes for clients.
How to prepare for a job interview at Stride Resource Management
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Claims Handler in detail. Highlight specific cases you've managed, especially those involving commercial property or larger claims, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Since the role requires excellent verbal and written communication, practice articulating your thoughts clearly. Be ready to explain how you keep clients informed throughout the claims process and how you handle negotiations with insurers.
✨Highlight Your Organisational Skills
Discuss your methods for managing a caseload and maintaining an efficient diary system. Provide examples of how you prioritise tasks and ensure follow-ups are conducted promptly, showcasing your attention to detail.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of examples where you've successfully navigated complex claims or resolved disputes, and be ready to explain your thought process and the outcomes.
