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For Companies At a Glance
- Tasks: Manage client relationships and deliver exceptional service in commercial insurance.
- Company: Respected independent insurance broker with a supportive culture.
- Benefits: Competitive salary, hybrid working, 25 days holiday, and professional development support.
- Why this job: Join a growing team and make a real impact in client management.
- Qualifications: Experience in commercial insurance and excellent communication skills.
- Other info: Great progression opportunities in a friendly, professional environment.
The predicted salary is between 35000 - 45000 £ per year.
We're delighted to be working with a National insurance broker who are looking to recruit an experienced Commercial Account Handler to join their growing team in Stoke-on-Trent. This is a fantastic opportunity for someone who enjoys managing client relationships and delivering exceptional service within a supportive, forward-thinking business that values its people and rewards expertise.
The Role:
As a Commercial Account Handler, you'll be responsible for managing a portfolio of commercial clients, ensuring renewals, mid-term adjustments, and day-to-day queries are handled promptly and professionally. You'll work closely with Account Executives, supporting them in maintaining and developing key client relationships.
Key Responsibilities:
- Managing renewals, amendments, and client servicing across a range of commercial accounts
- Preparing documentation, renewal reports, and presentations
- Negotiating with insurers to secure competitive and comprehensive cover
- Assisting Account Executives with client meetings and development opportunities
- Ensuring all activity meets FCA and internal compliance standards
- Building strong relationships with clients and insurer partners
About You:
- Experience in commercial insurance broking (SME or mid-market level)
- Good technical knowledge of commercial classes such as property, liability, motor, and combined
- Excellent communication and client relationship skills
- Confident managing your own workload and prioritising effectively
- Acturis or similar broking system experience desirable
- Cert CII qualified or working towards
What's on Offer:
- Salary: £35,000 - £45,000, depending on experience
- Hybrid working flexibility
- 25 days holiday plus bank holidays
- Pension scheme and life assurance
- Professional development and CII qualification support
- Friendly, professional working environment with real progression opportunities
This is a great opportunity for an experienced Commercial Account Handler to join a respected independent broker in Stoke-on-Trent, manage a varied book of clients, and develop their career in a supportive and growing team. Apply today or contact us for a confidential conversation.
Commercial Account Handler in Stoke-on-Trent employer: STRIDE RESOURCE MANAGEMENT LTD
Contact Detail:
STRIDE RESOURCE MANAGEMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience in commercial insurance broking and how it relates to the role. Highlight your client relationship skills and any relevant technical knowledge to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Commercial Account Handler in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commercial insurance broking experience and any relevant qualifications like Cert CII. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about managing client relationships and how you can contribute to our supportive environment. Keep it friendly and professional, just like us!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts well. We appreciate clarity and professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at STRIDE RESOURCE MANAGEMENT LTD
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance, especially the classes mentioned in the job description like property and liability. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Relationship Skills
Since this role involves managing client relationships, prepare examples of how you've successfully built and maintained relationships in the past. Think about specific situations where your communication skills made a difference.
✨Be Ready for Technical Questions
Expect questions about your experience with broking systems like Acturis. If you have experience, be prepared to discuss how you've used it to manage accounts effectively. If not, show your willingness to learn and adapt.
✨Demonstrate Your Organisational Skills
As you'll be managing your own workload, think of examples that highlight your ability to prioritise tasks and handle multiple responsibilities. This will reassure them that you can keep everything running smoothly.
