SME Account Handler

SME Account Handler

Full-Time 28000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a portfolio of SME clients and handle renewals in a dynamic environment.
  • Company: Well-established independent insurance broker with a supportive culture.
  • Benefits: Competitive salary, hybrid working, 25 days holiday, and career development support.
  • Why this job: Join a respected broker and grow your career while making a real impact.
  • Qualifications: Experience in commercial insurance and excellent communication skills required.
  • Other info: Friendly team atmosphere with opportunities for career progression.

The predicted salary is between 28000 - 32000 £ per year.

We are working with a well-established independent insurance broker in Leicester who are looking to recruit a talented SME Account Handler to join their growing commercial team. This is an excellent opportunity for someone looking to manage a portfolio of SME clients while developing their career within a supportive, professional brokerage.

The Role

As an SME Account Handler, you will manage a portfolio of small to medium-sized commercial clients, handling renewals, day-to-day servicing, and supporting the wider account handling team.

Key Responsibilities

  • Managing client renewals and day-to-day servicing for SME commercial accounts
  • Preparing and issuing policy documentation and renewal reports
  • Liaising with insurers to ensure competitive cover and placements
  • Maintaining accurate client records and ensuring compliance with internal standards
  • Supporting Account Executives with client meetings and servicing where required

About You

  • Experience in commercial or SME insurance broking
  • Good technical knowledge of core SME products such as property, liability, combined, and fleet
  • Excellent communication and organisational skills
  • Customer-focused, proactive, and detail-oriented
  • Cert CII qualified or working towards (full support provided)
  • Experience using Acturis or similar broking systems advantageous

What’s on Offer

  • Salary: £28,000 - £32,000
  • Hybrid working options
  • 25 days holiday plus bank holidays
  • Pension and company benefits
  • Study support and career development opportunities
  • Friendly, collaborative working environment
  • Opportunities for career progression within the business

This is a great opportunity for an ambitious SME Account Handler to join a respected independent broker in Leicester, managing a varied client portfolio and developing their career in a professional, supportive environment. Apply today or contact us for a confidential discussion.

SME Account Handler employer: STRIDE RESOURCE MANAGEMENT LTD

Join a well-established independent insurance broker in Leicester, where you will thrive in a friendly and collaborative environment that prioritises employee growth and development. With hybrid working options, generous holiday allowances, and comprehensive study support, this role as an SME Account Handler offers not just a job, but a meaningful career path within a supportive team dedicated to your success.
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Contact Detail:

STRIDE RESOURCE MANAGEMENT LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land SME Account Handler

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their approach to SME clients and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested.

✨Tip Number 3

Practice your pitch! Be ready to explain your experience in commercial insurance clearly and confidently. Highlight your customer-focused approach and any relevant qualifications, like your Cert CII status, to show you’re the right fit.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace SME Account Handler

Client Management
Commercial Insurance Knowledge
Technical Knowledge of SME Products
Policy Documentation Preparation
Renewal Management
Communication Skills
Organisational Skills
Customer Focus
Attention to Detail
Proactivity
Experience with Acturis or Similar Systems
Cert CII Qualification or Progression Towards It

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in commercial or SME insurance broking, and don’t forget to mention any relevant qualifications like Cert CII.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the SME Account Handler role. Share specific examples of how you've managed client accounts or handled renewals in the past.

Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about your application status.

How to prepare for a job interview at STRIDE RESOURCE MANAGEMENT LTD

✨Know Your Stuff

Make sure you brush up on your knowledge of SME insurance products like property, liability, and fleet. Being able to discuss these confidently will show that you're serious about the role and understand what it entails.

✨Showcase Your Communication Skills

As an SME Account Handler, you'll need to communicate effectively with clients and insurers. Practice articulating your thoughts clearly and concisely, and be ready to demonstrate how you've successfully managed client relationships in the past.

✨Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations, like managing a difficult client or ensuring compliance with internal standards. Think of examples from your previous experience that highlight your problem-solving skills and customer-focused approach.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or opportunities for career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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