At a Glance
- Tasks: Lead and develop relationships with major insurance clients while shaping regional strategy.
- Company: Well-established insurance business in the North West with a strong reputation.
- Benefits: Competitive package of c£180k, including bonus and car, plus leadership opportunities.
- Other info: Opportunity to build and lead a high-performing team in a dynamic environment.
- Why this job: Elevate your career by influencing client service delivery at the top end of the market.
- Qualifications: Proven experience in senior client-facing roles and managing complex insurance clients.
The predicted salary is between 180000 - 180000 £ per year.
If you've built your reputation handling major insurance clients and you're ready to step into something with broader influence, this will stand out.
This Client Service Director role isn't about maintaining a portfolio.
It's about owning relationships at the top end of the UK insurance market, shaping regional strategy, and building a team around you to deliver properly.
This is a confidential appointment with a well-established insurance business in the North West.
They already deal with some of the largest and most complex clients in the UK insurance space.
What they need now is a Client Service Director who can elevate that further.
You'll take responsibility for key strategic accounts while building and leading a team of Account Directors.
The expectation is clear.
Retain and grow major clients, bring in new business, and create a structure that supports long-term, high-value relationships.
This is a senior role in the North West insurance market with genuine scope. You'll have visibility, backing, and the autonomy to shape how client service is delivered.
Key responsibilities
- Manage and develop relationships with some of the largest insurance clients in the UK
- Lead, hire and develop a team of Account Directors in the North West
- Set and deliver the regional client strategy across the insurance portfolio
- Drive new business activity alongside retention and growth of existing accounts
- Oversee complex and high-value insurance programmes
- Work closely with senior leadership to influence wider business direction
What they're looking for
- Proven experience in a senior client-facing role within insurance
- Track record of managing large, complex insurance clients
- Experience leading and developing high-performing teams
- Strong commercial focus with the ability to win and grow business
- Credibility operating at senior stakeholder level Strategic thinker who still enjoys being close to clients
What you'll get in return
- A high-impact leadership role within a respected insurance business
- Exposure to some of the largest and most complex clients in the UK
- The opportunity to build and shape a team in the North West
- Autonomy to influence regional strategy and delivery
- Package of c£180k including bonus and car
This Client Service Director role will suit someone who wants more than just account responsibility.
It's for someone who wants to shape a region, build a team, and operate at the top end of the insurance market.
If you're already operating at this level in insurance but feel there's more to give, this is worth exploring.
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Client Service Director in Manchester employer: STRIDE RESOURCE MANAGEMENT LTD
Stride Resource Management Ltd is an exceptional employer that prioritises the growth and development of its employees, offering a dynamic work culture where collaboration and innovation thrive. With competitive salaries and comprehensive benefits, including private medical insurance, the company fosters an environment that encourages coaching and mentorship, making it an ideal place for experienced professionals looking to make a meaningful impact in the commercial underwriting sector.
Contact Details:
STRIDE RESOURCE MANAGEMENT LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Director in Manchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like STRIDE RESOURCE MANAGEMENT LTD). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like STRIDE RESOURCE MANAGEMENT LTD. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Client Service Director in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at STRIDE RESOURCE MANAGEMENT LTD.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at STRIDE RESOURCE MANAGEMENT LTD. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at STRIDE RESOURCE MANAGEMENT LTD
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at STRIDE RESOURCE MANAGEMENT LTD to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at STRIDE RESOURCE MANAGEMENT LTD, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding STRIDE RESOURCE MANAGEMENT LTD's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
