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For Companies At a Glance
- Tasks: Lead and develop SME trading operations for strategic growth and client satisfaction.
- Company: Dynamic insurance firm focused on innovation and collaboration.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Why this job: Shape the future of SME trading while making a real impact in the industry.
- Qualifications: Proven leadership in SME broking and strong commercial acumen required.
- Other info: Join a high-performance culture with excellent growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Lead and develop SME trading operations, driving strategic growth, operational excellence, and client satisfaction. Responsible for shaping broking and distribution strategies, managing key relationships, and ensuring delivery of high-quality insurance solutions across the SME portfolio.
Responsibilities
- Trading Strategy & Execution
- Develop and implement strategies to grow revenue, improve conversion, and enhance retention.
- Set and monitor performance targets across new business, renewals, and cross-sell activities.
- Performance Management
- Analyse trading data to identify trends and opportunities.
- Lead regular trading reviews with internal and external stakeholders.
- Market Engagement
- Build strong relationships with insurer partners to secure competitive terms and schemes.
- Negotiate capacity, pricing, and service levels to meet trading objectives.
- Team Leadership
- Lead, mentor, and develop sales and support teams.
- Promote a high-performance and collaborative culture.
- Digital & eTrade Optimisation
- Enhance online quote journeys and eTrade performance in collaboration with digital and product teams.
- Ensure trading platforms operate efficiently and accurately.
- Compliance & Governance
- Ensure all trading activity complies with FCA and internal risk frameworks.
- Financial Performance
- Manage budgets, forecasts, and performance metrics to achieve financial targets.
- Stakeholder Collaboration
- Partner with internal teams to deliver integrated solutions and improve client outcomes.
Experience & Qualifications
- Proven leadership in commercial SME broking.
- Strong commercial acumen and strategic mindset.
- Excellent communication and interpersonal skills.
- In-depth understanding of insurance products, markets, and regulation.
- Demonstrated success in driving growth and managing change.
Core Competencies
- Leadership: Inspires and motivates teams.
- Client Focus: Puts clients at the heart of decisions.
- Integrity: Acts with professionalism and honesty.
- Innovation: Continuously seeks improvement.
- Collaboration: Works effectively across teams.
- Resilience: Performs under pressure.
Success Measures
- Achievement of revenue and profit targets.
- Strong client retention and satisfaction.
- High team engagement and operational efficiency.
- Delivery of strategic initiatives aligned with growth and compliance.
Head of SME in Lancaster employer: STRIDE RESOURCE MANAGEMENT LTD
Contact Detail:
STRIDE RESOURCE MANAGEMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of SME in Lancaster
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks, attend events, and join relevant online groups. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your expertise! Create a personal brand on platforms like LinkedIn by sharing insights, articles, or even your thoughts on industry trends. This not only highlights your knowledge but also attracts potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your responses to reflect how your experience aligns with their goals, especially in driving growth and client satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Head of SME in Lancaster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in SME trading operations. We want to see how your skills align with our goals of driving strategic growth and client satisfaction.
Showcase Your Leadership Skills: As a Head of SME, you'll be leading teams and driving performance. Use your application to demonstrate your leadership style and any successful initiatives you've led in the past. We love seeing examples of how you've inspired and motivated others!
Highlight Your Commercial Acumen: We’re looking for someone with a strong commercial mindset. In your application, share specific examples of how you've developed and implemented strategies that improved revenue or client retention in previous roles.
Keep It Professional Yet Engaging: While we appreciate professionalism, don’t be afraid to let your personality shine through! Write in a way that reflects your communication style, as we value excellent interpersonal skills. Remember to apply through our website for the best chance!
How to prepare for a job interview at STRIDE RESOURCE MANAGEMENT LTD
✨Know Your Numbers
As the Head of SME, you'll need to demonstrate your understanding of trading data and performance metrics. Brush up on key figures related to revenue growth, conversion rates, and retention strategies. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your ability to inspire and mentor teams. Prepare anecdotes that showcase how you've built a high-performance culture and led teams through change, as this will resonate well with interviewers.
✨Build Relationships
Since market engagement is crucial, be prepared to talk about how you've successfully built relationships with insurer partners. Share specific examples of negotiations you've led and how those relationships have benefited your previous employers. This will show your strategic mindset and client focus.
✨Stay Compliant and Innovative
Understanding compliance and governance is key in this role. Be ready to discuss how you've ensured compliance in past positions while also driving innovation. Highlight any initiatives you've implemented that improved processes or client outcomes, demonstrating your ability to balance these two important aspects.
