At a Glance
- Tasks: Manage and process commercial claims with a focus on client satisfaction.
- Company: Join a growing team in Leeds known for its supportive and inclusive culture.
- Benefits: Enjoy a salary up to £35K, remote work options, and professional development support.
- Why this job: Be part of a vibrant environment with an active social calendar and exciting project opportunities.
- Qualifications: Experience as a Commercial Claims Handler with strong negotiation and communication skills required.
- Other info: Office-based role with one day of remote work after probation.
The predicted salary is between 28000 - 42000 £ per year.
We are delighted to present an opportunity for an experienced Commercial Claims Handler to join a growing team in Leeds. This is a customer-focused role where you'll be responsible for delivering exceptional claims services to clients. Your expertise in handling a wide range of commercial claims will ensure that each claim is managed professionally and efficiently from start to finish, while adhering to industry best practices.
Key Responsibilities:
- Manage claims across multiple products, including but not limited to Property, Employers & Public Liability and Motor Fleet.
- You will be responsible for your own caseload with cases of varied complexity and values.
- Maintain an efficient diary system for claims and ensure follow-ups are conducted as needed.
- Provide claims information and reports to the broking department and clients as required.
- Acknowledge new claims to both clients and insurers, keeping clients informed throughout the process to ensure the best outcomes.
- Generate claims MI and reports when required.
Experience & Skills:
- You will be an experienced commercial Claims Handler, ideally with strong knowledge of Casualty and Property losses.
- You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients.
- Highly organised with excellent time management and attention to detail.
- Positive, proactive attitude with a natural ability to problem-solve and multitask.
- Strong communication skills, both verbal and written.
This opportunity is office based, with the opportunity for 1 day WFH after successful completion of your probation. You will benefit from the supportive culture and knowledge of colleagues, within a vibrant and inclusive environment. If you like an active social calendar, this is the place to be! You'll have access to an in-house training team, as well as support and funding towards professional qualifications. As the company continues to expand, there will be plenty of opportunities to get involved in a variety of exciting projects.
Commercial Claims Handler employer: STRIDE RESOURCE MANAGEMENT LTD
Contact Detail:
STRIDE RESOURCE MANAGEMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of commercial claims mentioned in the job description, such as Property and Liability claims. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your negotiation and influencing skills in conversations with recruiters or during networking events. Being able to effectively communicate your ability to achieve the best outcomes for clients can set you apart from other candidates.
✨Tip Number 3
Connect with current employees on LinkedIn to gain insights into the company culture and the team dynamics. This can provide you with valuable information that you can use to tailor your approach when applying or interviewing.
✨Tip Number 4
Prepare examples of how you've successfully managed a caseload in previous roles. Be ready to discuss specific challenges you faced and how you overcame them, as this will showcase your organisational skills and problem-solving abilities.
We think you need these skills to ace Commercial Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Commercial Claims Handler. Focus on relevant skills such as negotiation, time management, and problem-solving, and include specific examples of claims you have managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the claims process and how your background aligns with the responsibilities outlined in the job description.
Highlight Relevant Experience: In your application, emphasise your experience with various types of commercial claims, particularly in Property, Employers & Public Liability, and Motor Fleet. Use metrics or outcomes to demonstrate your success in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in claims handling.
How to prepare for a job interview at STRIDE RESOURCE MANAGEMENT LTD
✨Showcase Your Claims Experience
Be prepared to discuss your previous experience as a Commercial Claims Handler. Highlight specific cases you've managed, particularly those involving Property, Employers & Public Liability, and Motor Fleet claims. This will demonstrate your expertise and familiarity with the role.
✨Demonstrate Strong Communication Skills
Since this role requires excellent communication with clients and insurers, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated complex information in the past, ensuring clients are kept informed throughout the claims process.
✨Emphasise Your Organisational Skills
Discuss your methods for managing a caseload and maintaining an efficient diary system. Share specific strategies you use to ensure timely follow-ups and how you prioritise tasks, as these skills are crucial for success in this position.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about challenging situations you've faced in previous roles. Prepare to discuss how you approached these problems, the solutions you implemented, and the outcomes. This will showcase your proactive attitude and ability to multitask effectively.