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For Companies At a Glance
- Tasks: Manage commercial insurance claims from start to finish, ensuring client satisfaction.
- Company: Respected independent brokerage with a supportive team culture.
- Benefits: £35,000 salary, hybrid working, 25 days holiday, and professional development support.
- Why this job: Join a growing team where your expertise is valued and make a real impact.
- Qualifications: Experience in commercial claims handling and strong communication skills required.
- Other info: Opportunity for career growth in a modern office environment.
The predicted salary is between 28000 - 42000 £ per year.
The Role
As a Commercial Claims Handler, you'll be responsible for managing a wide range of commercial insurance claims from first notification through to settlement, ensuring clients receive a seamless and supportive experience throughout the process.
Key Responsibilities
- Handling a variety of commercial claims including property, liability, motor, and combined risks
- Managing the full lifecycle of claims, from first notification to closure
- Liaising with insurers, loss adjusters, and clients to ensure swift and fair resolution
- Keeping clients informed throughout the claims process, providing expert guidance and support
- Maintaining accurate records and ensuring compliance with FCA regulations
- Working closely with Account Handlers and Executives to ensure client satisfaction
About You
- Experience handling commercial insurance claims within a broker or insurer environment
- Strong technical knowledge across key commercial lines
- Excellent communication and negotiation skills
- Highly organised with strong attention to detail
- Able to manage multiple claims simultaneously while maintaining service quality
- Cert CII qualified or working towards (supported if not yet achieved)
- Experience using Acturis or similar broking software (advantageous)
What's on Offer
- Salary: £35,000 per annum
- Hybrid working model (3 days office / 2 days home)
- 25 days holiday plus bank holidays
- Pension scheme and life assurance
- Support for professional qualifications and ongoing development
- Friendly and professional team culture within modern Maidstone offices
- Real opportunity to grow and progress within a respected independent brokerage
This is a fantastic opportunity for an experienced Claims Handler looking to join a supportive and growing broker where your expertise will be truly valued. Apply today or contact us for a confidential discussion about the role.
Claims Handler employer: STRIDE RESOURCE MANAGEMENT LTD
Contact Detail:
STRIDE RESOURCE MANAGEMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with claims. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss various commercial claims and how you've handled them in the past. We want to see that you know your stuff!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when explaining your experience. Remember, you're not just a Claims Handler; you're a problem solver who can guide clients through the process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling commercial insurance claims. We want to see how your skills match the role, so don’t be shy about showcasing your technical knowledge and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Claims Handler position. Share specific examples of your past experiences and how they relate to the responsibilities listed in the job description.
Showcase Your Organisational Skills: Since managing multiple claims is key, let us know how you stay organised. Mention any tools or methods you use to keep track of your workload and ensure quality service throughout the claims process.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at STRIDE RESOURCE MANAGEMENT LTD
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of commercial insurance claims, especially property, liability, and motor. Being able to discuss specific cases or scenarios will show that you’re not just familiar with the theory but have practical insights too.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and insurers, practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've effectively communicated complex information in the past, as this will demonstrate your ability to keep clients informed and supported.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage multiple claims simultaneously. You might want to share a time when you successfully juggled various tasks while maintaining service quality. This will highlight your attention to detail and organisational prowess, which are crucial for this role.
✨Familiarise Yourself with Relevant Software
If you have experience with Acturis or similar broking software, be ready to talk about it. If not, do a bit of research on these tools and mention your willingness to learn. Showing that you're proactive about acquiring new skills can set you apart from other candidates.
