Account Handler

Account Handler

Alcester Full-Time 32000 - 40000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage commercial client portfolios and provide exceptional service.
  • Company: Respected independent insurance broker with a personal touch.
  • Benefits: Competitive salary, hybrid work, 25 days holiday, and professional development support.
  • Why this job: Join a growing team and make a real impact in the insurance industry.
  • Qualifications: Experience in commercial insurance and strong communication skills.
  • Other info: Dynamic office environment with genuine career progression opportunities.

The predicted salary is between 32000 - 40000 £ per year.

We're delighted to be working with a leading independent insurance broker based in Alcester, who are seeking an experienced Commercial Account Handler to join their growing team. This is an excellent opportunity to work with one of the region's most respected brokers - a business that combines the scale and resources of a national firm with the culture, flexibility, and personal touch of an independent.

The Role:

As a Commercial Account Handler, you'll be responsible for managing a portfolio of commercial clients across a broad range of industries. You'll provide technical support to Account Executives, handle renewals, and ensure all clients receive an exceptional level of service.

Key Responsibilities:

  • Managing renewals, mid-term adjustments, and client queries efficiently
  • Preparing and issuing accurate documentation and reports
  • Negotiating with insurers to secure competitive terms and bespoke coverage
  • Supporting Account Executives with client meetings and new business activity
  • Maintaining compliance and accurate client records in line with FCA standards
  • Building strong, long-term relationships with clients and underwriters

About You:

  • Experience in a commercial insurance handling role within a broker environment
  • Good technical knowledge of core commercial products including property, liability, motor fleet, and combined covers
  • Excellent communication and client management skills
  • Strong attention to detail with a proactive, organised approach
  • Experience using Acturis or similar broking platforms
  • Cert CII qualified or working towards (support provided)

What's on Offer:

  • Salary: £32,000 - £40,000 depending on experience
  • Hybrid working options following probation
  • 25 days holiday plus bank holidays
  • Pension scheme and company benefits package
  • Support for professional development and CII qualifications
  • Modern, friendly office environment in Alcester
  • Genuine career progression opportunities within a growing independent business

This is a fantastic opportunity for an experienced Commercial Account Handler looking to take the next step in their career with a respected, people-focused independent broker that continues to expand. Apply today or contact us for a confidential chat about the role.

Account Handler employer: STRIDE RESOURCE MANAGEMENT LTD

Join a leading independent insurance broker in Alcester, where you will thrive in a supportive and dynamic work environment that values personal connections and professional growth. With competitive salaries, hybrid working options, and a commitment to employee development, this company offers a unique blend of resources and flexibility, making it an ideal place for experienced Commercial Account Handlers to advance their careers while enjoying a healthy work-life balance.
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Contact Detail:

STRIDE RESOURCE MANAGEMENT LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at the broker. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by brushing up on your technical knowledge of commercial products. Be ready to discuss how you’ve handled renewals and client queries in the past – real-life examples will make you stand out!

✨Tip Number 3

Show off your communication skills! During interviews, focus on how you build relationships with clients and underwriters. Remember, they want to see that you can provide that exceptional level of service they pride themselves on.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream role.

We think you need these skills to ace Account Handler

Commercial Insurance Knowledge
Client Management Skills
Technical Support
Negotiation Skills
Documentation Preparation
Attention to Detail
Organisational Skills
FCA Compliance
Relationship Building
Experience with Acturis or similar broking platforms
Cert CII Qualification or working towards
Proactive Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commercial insurance handling experience and any relevant qualifications, like Cert CII, to show us you’re the right fit for the role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about working with clients in the insurance sector. Share specific examples of how you've managed client relationships or handled renewals to demonstrate your expertise.

Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at STRIDE RESOURCE MANAGEMENT LTD

✨Know Your Stuff

Make sure you brush up on your technical knowledge of commercial insurance products like property, liability, and motor fleet. Being able to discuss these confidently will show that you're well-prepared and understand the role.

✨Showcase Your Communication Skills

As an Account Handler, you'll need to build strong relationships with clients and underwriters. Practice articulating your thoughts clearly and concisely, and be ready to demonstrate how you've successfully managed client queries in the past.

✨Prepare for Scenario Questions

Expect questions about handling renewals or negotiating with insurers. Think of specific examples from your experience where you’ve navigated challenges effectively, as this will highlight your problem-solving skills.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Account Handler
STRIDE RESOURCE MANAGEMENT LTD
Location: Alcester
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