Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a small reception team and ensure exceptional client experiences.
- Company: Join a prestigious law firm known for its professional standards.
- Benefits: Competitive salary, supportive environment, and career development opportunities.
- Why this job: Step into a leadership role and make a real impact in a respected legal practice.
- Qualifications: Experience in front-of-house roles and previous supervisory experience required.
- Other info: Dynamic work environment with opportunities for long-term growth.
The predicted salary is between 28000 - 42000 £ per year.
A leading and well-known law firm is seeking a Reception Team Leader to oversee the front-of-house function at one of its flagship offices. This is a key role responsible for ensuring an exceptional client experience while managing and developing a small reception team.
The Role
- As Reception Team Leader, you will be the first point of contact for clients and visitors, setting the tone for the firm's professional standards.
- You will manage two reception staff, ensuring smooth day-to-day operations and consistently high levels of service.
Key Responsibilities
- Lead, supervise and support a team of two receptionists
- Ensure a professional, welcoming and efficient front-of-house service at all times
- Manage reception rotas, holiday cover and daily workloads
- Act as the main point of escalation for reception-related queries
- Liaise with internal departments to ensure seamless client journeys
- Maintain high standards of presentation across reception and client areas
- Handle incoming calls, visitor management and meeting room coordination when required
About You
- Proven experience in a reception, front-of-house or client-facing role, ideally within a professional services or legal environment
- Previous supervisory or team-leading experience
- Confident, polished and highly professional manner
- Strong organisational and communication skills
- Ability to lead by example and motivate a small team
- Calm and effective under pressure, with excellent attention to detail
What's on Offer
- Competitive salary of £35,000 per annum
- Opportunity to work with a prestigious and reputable law firm
- Professional and supportive working environment
- Long-term career development within the firm
If you are an experienced front-of-house professional looking to take the next step into a leadership role within a respected legal practice, we would love to hear from you.
Reception Team Leader employer: Strictly Recruitment
Contact Detail:
Strictly Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Reception Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and client service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, be yourself and let your passion for providing exceptional client experiences shine through. Remember, they want to see how you’ll fit into their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Reception Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Reception Team Leader role. Highlight any previous supervisory experience and client-facing roles to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading a reception team and how your background aligns with our firm’s values. Keep it professional but let your personality come through!
Showcase Your Communication Skills: As the first point of contact, communication is key! In your application, demonstrate your strong organisational and communication skills. We want to see how you can effectively manage both clients and your team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Strictly Recruitment
✨Know the Firm Inside Out
Before your interview, do some research on the law firm. Understand their values, culture, and recent achievements. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Reception Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your approach to maintaining high standards and ensuring a welcoming environment.
✨Practice Common Interview Questions
Anticipate questions related to client service and team management. Think about how you would handle difficult situations, such as an unhappy client or a team member struggling with their workload. Practising your responses will help you feel more confident during the interview.
✨Dress the Part
First impressions matter, especially in a professional setting like a law firm. Dress smartly and ensure your appearance is polished. This reflects your understanding of the firm's professional standards and sets a positive tone for the interview.
