At a Glance
- Tasks: Manage shop operations, recruit and train volunteers, and maximise sales.
- Company: St Richard’s Hospice, a community-focused charity with 20 shops in Worcestershire.
- Benefits: Competitive pay, flexible hours, healthcare support, and family-friendly policies.
- Other info: Join a supportive team and enjoy a vibrant work environment.
- Why this job: Make a real difference while developing your retail and leadership skills.
- Qualifications: Customer service experience and some retail or team leadership background.
The predicted salary is between 13 - 14 £ per hour.
Hours: Bank, fully flexible
Salary: £13.67 per hour plus enhancements
We are looking for individuals to work across our Wyre Forest shops providing cover for the existing shop teams, across our shops in Bewdley, Kidderminster and Stourport. Working days and hours will be flexible and on an ‘as and when required’ basis and could be combined with other work commitments.
Our retail roles are full of variety and can range from using your creativity and flair in all aspects of merchandising the shop, to recruiting and training our wonderful team of shop volunteers. You will assist in achieving set income targets and maximising sales, where you can make a real difference in contributing to the income generation for St Richard’s Hospice and raise the funds needed to provide care to patients and loved ones across Worcestershire.
St Richard’s Hospice currently have 20 shops throughout Worcestershire, which achieved a turnover of £3.5m last year through the sale of good quality clothes, bric-a-brac, books and furniture, donated by local people.
About you
You will have excellent customer service and have some experience and working knowledge within a retail environment or a customer focused role, ideally with team leader or management experience. You will also have the ability to work cohesively and motivate a team. You will be business minded and commercially aware, with a creative eye for fabulous window and shop displays. This is a standout opportunity to further develop your retail skill set, experience, and leadership skills in a supportive working environment.
The positions require an Enhanced Disclosure and Barring Service check. This role may require supervision of volunteers under the age of 18.
What we offer
- We offer a competitive salary and a wide range of benefits including:
- Fantastic team where everyone is welcomed and empowered to give their best
- Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc.
- Opportunities for flexible working
- Family friendly policies
- Free Will writing service
- Fabulous subsidised on-site café
Shop Manager – Wyre Forest (Bank) employer: Strichards
St Richard’s Hospice is an exceptional employer, offering a supportive and empowering work culture where creativity and teamwork thrive. With flexible working hours and a competitive salary, employees can enjoy a fulfilling retail experience while contributing to a meaningful cause that directly impacts the community. The opportunity for personal growth and development, alongside comprehensive benefits such as healthcare and family-friendly policies, makes this role in Wyre Forest truly rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager – Wyre Forest (Bank)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who have experience with St Richard’s Hospice or similar organisations. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your creativity! When you get the chance to meet potential employers, bring along examples of your merchandising ideas or past displays. This will demonstrate your flair and passion for retail, making you stand out from the crowd.
✨Tip Number 3
Be flexible and ready to adapt! Since the role is bank and requires working across different shops, highlight your ability to work in various environments and with diverse teams. Flexibility is key, so show them you’re up for the challenge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the St Richard’s Hospice team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Shop Manager – Wyre Forest (Bank)
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! Share any experiences you've had in customer service or retail environments, and how they’ve shaped your desire to work with us at St Richard’s Hospice.
Highlight Your Team Leadership Skills:Since this role involves managing a team of volunteers, make sure to emphasise any leadership experience you have. Talk about how you’ve motivated others and created a positive working environment in your previous roles.
Be Creative with Your Application:We love creativity, especially when it comes to merchandising! If you have ideas for shop displays or ways to boost sales, don’t hesitate to include them in your application. Show us your flair!
Apply Through Our Website:To make sure your application gets to the right place, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Strichards
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge before the interview. Understand the basics of merchandising, sales targets, and customer service. Being able to discuss how you’ve successfully managed a team or improved sales in the past will show that you’re the right fit for the Shop Manager role.
✨Show Off Your Creativity
Since this role involves merchandising, think about some creative ideas you could bring to the shop displays. Prepare to share examples of past displays you've created or how you've enhanced the shopping experience. This will demonstrate your flair and ability to attract customers.
✨Team Spirit is Key
As a Shop Manager, you'll be leading a team of volunteers. Be ready to talk about your leadership style and how you motivate others. Share specific examples of how you've trained or supported team members in previous roles to highlight your ability to foster a positive team environment.
✨Understand the Mission
Familiarise yourself with St Richard’s Hospice and its mission. Knowing how the shops contribute to the care provided will help you connect your personal values with the organisation's goals. This shows genuine interest and commitment, which can set you apart from other candidates.
