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For Companies At a Glance
- Tasks: Provide top-notch admin support to property managers in a fast-paced environment.
- Company: Join Strettons, a leading property management company in London.
- Benefits: Gain valuable experience and develop your skills in a dynamic team.
- Why this job: Make a real impact in residential management while growing your career.
- Qualifications: Organisational skills and a proactive attitude are key; property management experience is a plus.
- Other info: Enjoy a supportive team culture with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
To provide first class administrative support to the property managers within the Residential management department. The ideal candidate would have experience working within a property management company. This is a fast paced and intensive role, so the candidate needs to be highly organised, proactive and understand the importance of working to a deadline.
Key Responsibilities
- Ensure all properties have valid Health & Safety certificates.
- Prepare and set up new files with welcome packs for the tenants. This will include completing proformas and protecting deposits.
- Instruct contractors and deal with some day to day maintenance issues.
- Organise and carry out 6 monthly property inspections with property managers and tenants.
- Progress and negotiate renewals with tenants after landlord instruction.
- Participate in weekly team meetings and quarterly director meetings.
- Report on rental arrears to property managers and follow up and chase tenants accordingly.
- Provide support to the team with any adhoc tasks.
- Answer incoming telephone calls, and take detailed messages.
- Ensure that administration is carried out in accordance with ARLA requirements.
- Raise fees, enter data onto our CRM system and send them out to the relevant parties on the behalf of the property managers.
- Update Riskwise when works are completed for Health & Safety.
- Manage the filing system so documents can easily be retrieved on Virtual Cabinet.
- Help cover reception on tea break.
Key Strengths
- Good IT knowledge able to use Microsoft software.
- Ability to work under pressure.
- Excellent organisational skills.
- The ability to prioritise and be flexible.
- Good communication and team working skills.
- Enthusiastic and confident nature.
- Ability to work on own initiative.
- Excellent time management.
Job Details
- Seniority level: Entry level
- Employment type: Contract
- Job function: Information Technology
Residential Management Administrator in London employer: Strettons
Contact Detail:
Strettons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Management Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Strettons and understanding their values and operations. Tailor your answers to show how your skills align with their needs, especially in areas like organisation and communication.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in property management and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Strettons team.
We think you need these skills to ace Residential Management Administrator in London
Some tips for your application 🫡
Show Off Your Organisational Skills: In your application, make sure to highlight your organisational skills. We want to see how you can manage multiple tasks and keep everything in order, just like you would in a fast-paced role with us.
Tailor Your Experience: If you've worked in property management before, let us know! Share specific examples of your past experiences that relate to the responsibilities listed in the job description. This helps us see how you'd fit right in.
Be Proactive in Your Approach: We love candidates who take initiative. In your written application, mention times when you’ve gone above and beyond in previous roles. It shows us you're ready to tackle challenges head-on!
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid jargon. And don’t forget to apply through our website – it’s the best way to get your application noticed!
How to prepare for a job interview at Strettons
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Residential Management Administrator. Familiarise yourself with property management processes, especially around Health & Safety certificates and tenant relations. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and meet deadlines, as this is crucial in a fast-paced environment.
✨Communicate Clearly
Good communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully. You might even want to prepare a few questions about team dynamics or communication styles within the company to demonstrate your interest.
✨Be Enthusiastic and Confident
Your enthusiasm can set you apart from other candidates. Show genuine interest in the role and the company. A confident attitude can go a long way, so practice your body language and maintain eye contact during the interview. Remember, they want to see that you’re not just capable but also excited about the opportunity!
