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For Companies At a Glance
- Tasks: Manage exciting campaigns for a leading media brand, ensuring smooth project delivery and client satisfaction.
- Company: Join a vibrant agency in Central London, specialising in event and entertainment partnerships.
- Benefits: Enjoy hybrid working, 23 days holiday, performance bonuses, and a casual dress code.
- Why this job: Be part of a dynamic team, optimise customer experiences, and drive innovative marketing solutions.
- Qualifications: Ideal candidates are organised, detail-oriented, and have a degree with some marketing experience.
- Other info: This role offers growth opportunities in a friendly, supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
This role sits in the Rewards team on the account for Europe’s leading direct-to-consumer media and entertainment brand within their loyalty program. The Promotions Account Executive will be responsible for campaign setup using our in-house CRM system. This includes briefing internal teams, planning project timelines, overall project management, keeping to deadlines, campaign approvals, maintaining relationships with partners and stakeholders, testing the customer journey, and post-campaign analysis - where attention to detail is key.
A large part of the role will involve overseeing daily and weekly reporting to the client, ensuring accurate data tracking and performance monitoring across campaigns. Working closely with the Head of Rewards, but confident to run smaller projects independently, the Account Executive will identify risks and problem-solve, ensuring the customer experience is optimised to drive positive word of mouth and social engagement. They will also assist in end-to-end client approval processes and be involved in shaping user journeys (UX), as well as handling customer service support—ensuring a smooth redemption process and using feedback to refine customer-facing materials. Whilst also looking for new opportunities for the growing program of rewards and keeping on top of all daily/weekly admin tasks.
Who are you
- You’ll be an organised, detail-oriented person who is confident, capable, and able to build relationships quickly both internally and externally with a good level of written and verbal communication.
- You have a willingness to learn, ask questions, and proactively seek to develop your knowledge. An eye for the small details will ensure effective and efficient end-to-end campaign delivery.
- You are comfortable problem-solving and pursuing opportunities to make sure all campaigns are optimised to their full potential.
- You are keen to look at the data and find ways to innovate, coming up with new ideas and ways of working and delivering post-campaign analysis and case studies with a good knowledge of Microsoft and Google Docs.
- You have an outgoing, proactive attitude, and enjoy being a team player who wants to get stuck in and juggle multiple campaigns with great time management and initiative.
- Preferably, you have a Bachelor's degree along with 12 months of experience in a marketing/agency environment.
If this sounds like you, we’d love to hear from you!
Who are we
We are experts in event & entertainment partnerships and promotions - from strategy to solutions to campaign and promotion management, we offer clients a full-service solution. Based in Central London, we are a friendly team of 25 who love what we do. This is an opportunity to grow yourself and your career as you join a small agency focused on delivering the best by bringing brands closer to their customers through innovative campaigns.
There are a few perks too:
- 23 days holiday
- Hybrid working (2 – 3 days office based in London)
- Performance related bonus
- Casual dress code
- Cycle to work scheme
- Season ticket loan
- Company social events
Account Executive - Rewards employer: Stretch
Contact Detail:
Stretch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive - Rewards
✨Tip Number 1
Familiarise yourself with CRM systems, as this role heavily involves campaign setup using in-house tools. If you have experience with similar platforms, be ready to discuss how you've used them to manage projects and track performance.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple projects or campaigns simultaneously. Highlighting your time management abilities will demonstrate that you're capable of juggling the demands of this role.
✨Tip Number 3
Prepare to discuss your approach to problem-solving and how you've optimised campaigns in the past. Think of specific instances where you've identified risks and implemented solutions to enhance customer experiences.
✨Tip Number 4
Research the company’s loyalty programme and be ready to share your thoughts on potential improvements or innovative ideas. This shows your proactive attitude and genuine interest in contributing to their success.
We think you need these skills to ace Account Executive - Rewards
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in campaign management, CRM systems, and client relations. Use specific examples that demonstrate your attention to detail and ability to manage multiple projects.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your problem-solving abilities and experience in marketing.
Showcase Your Communication Skills: Since strong written and verbal communication is key for this role, ensure your application materials are clear, concise, and free of errors. Consider including examples of how you've successfully built relationships in previous roles.
Highlight Your Analytical Skills: Given the emphasis on data tracking and post-campaign analysis, include any relevant experience you have with data analysis tools or reporting. Mention specific instances where your insights led to improved campaign performance.
How to prepare for a job interview at Stretch
✨Showcase Your Organisational Skills
As an Account Executive, you'll need to demonstrate your ability to manage multiple campaigns effectively. Prepare examples from your past experiences where you successfully juggled various tasks and met deadlines, highlighting your attention to detail.
✨Communicate Clearly and Confidently
Strong written and verbal communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you've built relationships with clients or stakeholders in previous roles.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in past projects and how you overcame them. This will show your potential employer that you're proactive and capable of optimising campaigns to their full potential.
✨Familiarise Yourself with Data Analysis
Since the role involves post-campaign analysis, brush up on your data tracking skills. Be prepared to discuss how you've used data to inform decisions in previous roles and how you can apply this knowledge to improve campaign performance.
