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- Tasks: Be the friendly face of our studios, ensuring clients have an amazing experience.
- Company: Join StretchLAB, a trendy chain of boutique studios in London.
- Benefits: Earn up to £13 p/h and enjoy discounted stretch sessions for you and your family.
- Other info: Flexible shifts available across multiple vibrant London locations.
- Why this job: Perfect for fitness enthusiasts looking to make a difference in client experiences.
- Qualifications: Experience in hospitality or fitness, with a passion for customer service.
The predicted salary is between 12 - 13 £ per hour.
Locations across Fitzrovia, Soho, Notting Hill, Chelsea, Hampstead, White City
From £12.21 to £13 p/h
StretchLAB is a chain of boutique studios that specialises in 1-on-1 Assisted Stretching. Our 6 studios are situated in the heart of London, including Fitzrovia, Soho, Notting Hill, Chelsea, Hampstead and White City.
About the role
The receptionist is the first point of contact for our clientele. You are responsible for maintaining a high level of customer service, enhancing the customer experience, monitoring studio standards and supporting studio management and the wider team.
Our ideal applicant is:
- Proactive, reliable, enthusiastic, professional and of course, have an interest in health and fitness.
What you’ll do:
- Ensure the best possible experience for each client, greeting & rebooking clients wherever possible
- Stay on top of the day's appointments, coordinating Stretchologists and clients alike
- Promote our various services, packages and memberships
- Support the studio with maintenance, cleanliness and administration
- Support the Studio Manager to deliver StretchLAB worthy customer service and environment
What you’ll bring:
- Experience working in a hospitality, health and beauty industry or fitness environment
- Tried and tested when delivering premium customer service in person, over the phone and by email
- Experience in managing bookings and reservations
- Knowledge of using MindBody
- Able to work occasional weekends
What we offer:
- Up to £13 p/h
- Access to 8-hour shifts across our London studios
- Discounted Stretch Sessions for yourself and family
Part Time Studio Receptionist employer: Stretch Lab
Contact Detail:
Stretch Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Studio Receptionist
✨Tip Number 1
Get to know the studio vibe! Visit StretchLAB locations if you can, chat with staff, and soak up the atmosphere. This will help you understand what they value in customer service and how you can fit right in.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Show off your enthusiasm! When you get that interview, let your passion for health and fitness shine through. Share personal stories about how stretching has impacted your life or why you love customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining the StretchLAB family!
We think you need these skills to ace Part Time Studio Receptionist
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for health and fitness shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the StretchLAB team!
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your background can contribute to creating an amazing experience for our clients.
Be Professional Yet Friendly: Remember, as the first point of contact for our clientele, your written communication should reflect a balance of professionalism and warmth. We want to know that you can make our clients feel welcome even before they step into the studio.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Stretch Lab
✨Know the Studio Inside Out
Before your interview, take some time to research StretchLAB and its services. Familiarise yourself with their approach to assisted stretching and the overall customer experience they aim to provide. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond to ensure client satisfaction.
✨Demonstrate Your Proactivity
The ideal candidate is proactive and reliable. During the interview, share instances where you took initiative in previous roles. Whether it was improving a process or helping a colleague, showing that you can think on your feet will impress the interviewers.
✨Be Enthusiastic About Health and Fitness
Since the role is in a health and fitness environment, express your passion for this field. Talk about any relevant experiences or interests you have in fitness, wellness, or customer care. This enthusiasm can set you apart from other candidates.