At a Glance
- Tasks: Be the friendly face of our studios, ensuring clients have an amazing experience.
- Company: Join StretchLAB, a trendy chain of boutique studios in London.
- Benefits: Earn up to £13 p/h and enjoy discounted stretch sessions for you and your family.
- Other info: Flexible shifts available across multiple vibrant London locations.
- Why this job: Perfect for fitness enthusiasts looking to make a difference in client experiences.
- Qualifications: Experience in hospitality or fitness, with a passion for customer service.
The predicted salary is between 12 - 13 € per hour.
Locations across Fitzrovia, Soho, Notting Hill, Chelsea, Hampstead, White City
From £12.21 to £13 p/h
StretchLAB is a chain of boutique studios that specialises in 1-on-1 Assisted Stretching. Our 6 studios are situated in the heart of London, including Fitzrovia, Soho, Notting Hill, Chelsea, Hampstead and White City.
About the role
The receptionist is the first point of contact for our clientele. You are responsible for maintaining a high level of customer service, enhancing the customer experience, monitoring studio standards and supporting studio management and the wider team.
Our ideal applicant is:
- Proactive, reliable, enthusiastic, professional and of course, have an interest in health and fitness.
What you’ll do:
- Ensure the best possible experience for each client, greeting & rebooking clients wherever possible
- Stay on top of the day's appointments, coordinating Stretchologists and clients alike
- Promote our various services, packages and memberships
- Support the studio with maintenance, cleanliness and administration
- Support the Studio Manager to deliver StretchLAB worthy customer service and environment
What you’ll bring:
- Experience working in a hospitality, health and beauty industry or fitness environment
- Tried and tested when delivering premium customer service in person, over the phone and by email
- Experience in managing bookings and reservations
- Knowledge of using MindBody
- Able to work occasional weekends
What we offer:
- Up to £13 p/h
- Access to 8-hour shifts across our London studios
- Discounted Stretch Sessions for yourself and family
Part Time Studio Receptionist in City of London employer: Stretch Lab
StretchLAB is an exceptional employer that prioritises a vibrant work culture and employee well-being, offering competitive pay rates and flexible part-time shifts across multiple prime London locations. With a strong focus on personal growth, employees benefit from discounted Stretch Sessions and the opportunity to be part of a dynamic team dedicated to enhancing client experiences in health and fitness. Join us to thrive in a supportive environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Studio Receptionist in City of London
✨Tip Number 1
Get to know the studio vibe! Before your interview, pop into one of the StretchLAB studios. Chat with the staff and soak up the atmosphere. This will help you understand their customer service style and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the studio. Role-play common scenarios with a friend, like greeting clients or handling bookings. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Show off your enthusiasm for health and fitness! In your conversations, share your passion for wellness and how it aligns with StretchLAB's mission. This will make you stand out as someone who truly fits the team culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the tools we use, like MindBody for managing bookings.
We think you need these skills to ace Part Time Studio Receptionist in City of London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for health and fitness shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the StretchLAB team!
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your background aligns with what we do, so don’t be shy about sharing those stories!
Be Professional Yet Friendly:Remember, as the first point of contact for our clients, your written communication should reflect a balance of professionalism and warmth. We’re all about creating a welcoming environment, so let that come through in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stretch Lab
✨Know the Company Inside Out
Before your interview, take some time to research StretchLAB and its services. Understand their approach to assisted stretching and how they prioritise customer experience. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight situations where you went above and beyond to enhance a customer's experience.
✨Demonstrate Your Proactivity
Being proactive is key in this role. Think of instances where you've taken initiative in previous jobs, whether it was managing bookings or improving studio standards. Be ready to discuss how you can bring that same energy to StretchLAB.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they measure success in the receptionist role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
