Administrator in Stevenage

Streets is a modern, forward-thinking accountancy practice with 33 offices across the UK and growing. We combine the expertise of a national firm with the collaborative, people-first culture of a close-knit practice. Our team supports an impressive variety of clients, from entrepreneurial start-ups to established companies, charities, and family businesses.

Role Overview

We are seeking a strong administrator to support our Stevenage office with a variety of administrative duties, including setting up new clients, processing letters and producing correspondence on behalf of our Partners and Managers. This is a key role, contributing to the efficient delivery of services to our customers.

Key Responsibilities

• Setting up new clients on all systems including with HMRC.
• Processing anti-money laundering requirements.
• Creating correspondence to clients.
• Generate reports from our accounting software.
• Support with reception, meeting and greeting clients.
• Speaking with clients over the phone, to ensure they have all the correct information, for processing payments.

Key Skills and competencies

• Experience: Solid administrative experience working across a variety of tasks, systems, processes, and teams where working with attention to detail is essential.
• Organisational Skills: Ability to deliver tasks on time, confidently and proficiently.
• Software Expertise: Proficiency with Microsoft office: Word, Excel and Teams. Experience of Xero could be useful too.
• Collaborative Skills: Proven ability to work closely with Partners and Managers, delivering quality administrative output.
• Client Focus: Excellent communication skills, there will be an element of speaking with customers, and ensuring that their work progresses in an efficient and quality manner. Polite and courteous.
• Adaptability: ability to multi-task and respond to a variety of tasks and client requirements.

Qualifications & Experience

• Previous administration experience (desirable if in accountancy, legal, or professional services)
• A natural organiser who loves ticking things off the to-do list
• Excellent written and verbal communication skills
• Comfortable with Microsoft Office and quick to learn new systems
• Professional, friendly, and able to handle confidential information with care

Personal qualities we are looking for:

• Genuine care in building lasting bonds with clients and colleagues, treating every interaction with respect and integrity.
• Inquisitive mindset, always seeking smarter, more efficient ways to work — demonstrating the value of always moving forward.
• Pride in taking ownership of work, no matter how small the task, and commitment to delivering to the highest standards.
• Collaborative spirit, thriving in a supportive team environment and eager to share knowledge to achieve shared goals.
• Strong drive for growth and development,
• Proactive and adaptable approach, able to manage multiple priorities while maintaining accuracy and attention to detail.
• Clear and confident communicator, able to explain financial information effectively and build trust with clients and colleagues.
• Positive and resilient attitude, viewing challenges as opportunities to learn and improve.

What we offer you

• The opportunity to be part of a collaborative and progressive team.
• 20 days’ annual leave plus bank holidays.
• Workplace pension
• Employee benefits scheme offering discounts from hundreds of retailers.
• Life assurance.
• Access to an Employee Assistance Programme (EAP).

This is an office-based role, full time 38.75 hours per week.