At a Glance
- Tasks: Be the friendly face of our Exeter office, managing reception and facilities.
- Company: Join a modern accountancy practice with a people-first culture.
- Benefits: Full training provided, supportive team environment, and career growth opportunities.
- Other info: Flexible hours for events and a collaborative office culture await you.
- Why this job: Make a real impact by ensuring our office runs smoothly and professionally.
- Qualifications: Organised, proactive, and customer-focused attitude; previous experience is a plus.
The predicted salary is between 24000 - 28000 € per year.
Streets is a modern, forward-thinking accountancy practice with 33 offices across the UK and growing. We combine the expertise of a national firm with the collaborative, people-first culture of a close-knit practice. Our team supports an impressive variety of clients, from entrepreneurial start-ups to established companies, charities, and family businesses.
About the Role
We are looking for a Receptionist & Facilities Coordinator to join our Exeter office. This is a front-of-house and facilities-focused role that provides essential support to colleagues and clients, ensuring the office operates smoothly and professionally. You will be the first point of contact for visitors and callers, manage reception duties, coordinate facilities and maintenance tasks, and support administrative processes across the office. Full training will be provided where required, so previous facilities experience is beneficial but not essential. We welcome applicants who are organised, proactive and have a customer-focused attitude.
Key Responsibilities
- Front of House: Greet visitors and clients in a professional and friendly manner, manage incoming calls and emails, and maintain a welcoming reception area.
- Facilities Coordination: Oversee day-to-day office facilities, liaise with contractors and suppliers, schedule and monitor maintenance, and ensure health and safety standards are met.
- Office Administration: Support general office administration including post handling, stock ordering, meeting room bookings and calendar management for communal spaces.
- Security & Compliance: Monitor access control procedures, complete basic incident reports, and support compliance with fire safety and building regulations.
- Event & Meeting Support: Prepare meeting rooms, co-ordinate catering and AV setup for internal and client-facing meetings and small events.
- Support to Teams: Provide ad hoc administrative assistance to colleagues and the local practice manager, including light accounts or company secretarial tasks if required.
What We Are Looking For
- Professional Communicator: Confident and courteous when speaking to clients, visitors and colleagues; a professional telephone manner is essential.
- Organised and Reliable: Strong organisational skills, attention to detail and the ability to manage competing priorities. Punctuality and a polished presentation are important.
- Practical Problem Solver: Ability to coordinate contractors, manage minor facilities issues and think on your feet to resolve day-to-day problems.
- IT Competent: Comfortable using Microsoft Outlook, Word and Excel and quick to learn new systems.
- Team Player: Positive attitude, willingness to help others and contribute to a collaborative office culture.
Attributes & Competencies
- Excellent verbal and written communication skills.
- Good numerical confidence for basic record keeping and ordering tasks.
- Ability to prioritise workload and remain calm under pressure.
- Flexible approach to hours when occasional early starts or late finishes are needed for events.
- Commitment to delivering a high standard of client service and maintaining confidentiality.
- Microsoft Office 365 suite essential.
Receptionist & Facilities Coordinator - Exeter based employer: Streets LLP
Streets is an exceptional employer that fosters a collaborative and people-first culture, making it an ideal workplace for the Receptionist & Facilities Coordinator role in Exeter. With a commitment to employee growth and development, we offer comprehensive training and support, ensuring that our team members thrive in their careers while enjoying a dynamic work environment. Our modern office not only provides a welcoming atmosphere for clients and colleagues alike but also prioritises health and safety, making it a rewarding place to contribute to the success of a diverse range of clients.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Facilities Coordinator - Exeter based
✨Tip Number 1
First impressions matter, so when you walk into that interview, be sure to greet everyone with a smile and a friendly hello. It sets the tone for the rest of your meeting and shows you're approachable!
✨Tip Number 2
Be prepared to talk about your organisational skills and how you handle multiple tasks. Think of examples from your past experiences where you juggled responsibilities like a pro – it’ll show you’re the right fit for the role!
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you’re genuinely interested in the role and the company. Ask about their team culture or how they support professional development – it’s a great way to connect.
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team!
We think you need these skills to ace Receptionist & Facilities Coordinator - Exeter based
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention specific responsibilities from the job description that resonate with you, like your customer service skills or organisational abilities.
Keep It Professional:While we love a friendly tone, remember to maintain professionalism in your writing. Use clear language, check your spelling and grammar, and ensure your application is well-structured to make a great first impression.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to showcase your application in the best light!
How to prepare for a job interview at Streets LLP
✨Know the Company Inside Out
Before your interview, take some time to research Streets and its culture. Understand their client base and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Receptionist & Facilities Coordinator, you'll be the first point of contact for clients and visitors. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your professional telephone manner.
✨Demonstrate Organisational Prowess
Prepare examples from your past experiences that highlight your organisational skills. Think about times when you managed multiple tasks or resolved issues efficiently. Being able to discuss these scenarios will illustrate your ability to handle the demands of the role.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving abilities. Prepare to discuss how you've handled unexpected challenges in previous roles. Showing that you can think on your feet and coordinate solutions will make you stand out as a proactive candidate.
