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- Tasks: Be the friendly face of our office, managing reception and coordinating facilities.
- Company: Join a modern accountancy practice with a people-first culture and 33 UK offices.
- Benefits: Full training provided, supportive team environment, and opportunities for growth.
- Other info: Flexible hours and a collaborative atmosphere await you!
- Why this job: Make a real impact by ensuring our office runs smoothly and professionally.
- Qualifications: Organised, proactive, and customer-focused attitude; previous experience is a plus but not essential.
The predicted salary is between 24000 - 30000 £ per year.
Streets is a modern, forward-thinking accountancy practice with 33 offices across the UK and growing. We combine the expertise of a national firm with the collaborative, people-first culture of a close-knit practice. Our team supports an impressive variety of clients, from entrepreneurial start-ups to established companies, charities, and family businesses.
About the Role
We are looking for a Receptionist & Facilities Coordinator to join our Exeter office. This is a front-of-house and facilities-focused role that provides essential support to colleagues and clients, ensuring the office operates smoothly and professionally. You will be the first point of contact for visitors and callers, manage reception duties, coordinate facilities and maintenance tasks, and support administrative processes across the office. Full training will be provided where required, so previous facilities experience is beneficial but not essential. We welcome applicants who are organised, proactive and have a customer-focused attitude.
Key Responsibilities
- Front of House: Greet visitors and clients in a professional and friendly manner, manage incoming calls and emails, and maintain a welcoming reception area.
- Facilities Coordination: Oversee day-to-day office facilities, liaise with contractors and suppliers, schedule and monitor maintenance, and ensure health and safety standards are met.
- Office Administration: Support general office administration including post handling, stock ordering, meeting room bookings and calendar management for communal spaces.
- Security & Compliance: Monitor access control procedures, complete basic incident reports, and support compliance with fire safety and building regulations.
- Event & Meeting Support: Prepare meeting rooms, co-ordinate catering and AV setup for internal and client-facing meetings and small events.
- Support to Teams: Provide ad hoc administrative assistance to colleagues and the local practice manager, including light accounts or company secretarial tasks if required.
What We Are Looking For
- Professional Communicator: Confident and courteous when speaking to clients, visitors and colleagues; a professional telephone manner is essential.
- Organised and Reliable: Strong organisational skills, attention to detail and the ability to manage competing priorities. Punctuality and a polished presentation are important.
- Practical Problem Solver: Ability to coordinate contractors, manage minor facilities issues and think on your feet to resolve day-to-day problems.
- IT Competent: Comfortable using Microsoft Outlook, Word and Excel and quick to learn new systems.
- Team Player: Positive attitude, willingness to help others and contribute to a collaborative office culture.
Attributes & Competencies
- Excellent verbal and written communication skills.
- Good numerical confidence for basic record keeping and ordering tasks.
- Ability to prioritise workload and remain calm under pressure.
- Flexible approach to hours when occasional early starts or late finishes are needed for events.
- Commitment to delivering a high standard of client service and maintaining confidentiality.
- Microsoft Office 365 suite essential.
Receptionist and Facilities Coordinator employer: Streets Bush
Contact Detail:
Streets Bush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist and Facilities Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Streets. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can highlight your organisational skills and customer-focused attitude, which are key for the Receptionist & Facilities Coordinator role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you’re dressed smartly and professionally for your interview. It shows that you take the opportunity seriously and are ready to represent Streets in a polished manner.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also reinforces your interest in the position. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team at Streets!
We think you need these skills to ace Receptionist and Facilities Coordinator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, this role is all about being the first point of contact, so a personable touch can go a long way.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist & Facilities Coordinator role. Highlight your organisational skills and customer-focused attitude, as these are key traits we’re looking for. Use examples from your past experiences that showcase how you’ve excelled in similar situations.
Keep It Professional: While we love a friendly tone, it’s important to maintain professionalism in your application. Use clear language, check your spelling and grammar, and ensure your formatting is neat. A polished application reflects your attention to detail, which is crucial for this role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at Streets Bush
✨Know the Company Inside Out
Before your interview, take some time to research Streets and its culture. Understand their client base and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Receptionist and Facilities Coordinator, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled client interactions or resolved issues in the past.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. Think of specific instances where your organisational skills made a difference, whether it was coordinating an event or managing office supplies. This will highlight your ability to thrive in a busy environment.
✨Prepare for Practical Scenarios
Expect situational questions that assess your problem-solving abilities. For instance, think about how you would handle a maintenance issue or a last-minute meeting request. Showing that you can think on your feet will impress the interviewers.