At a Glance
- Tasks: Lead operational delivery and quality standards for impactful training programmes.
- Company: Award-winning charity empowering young people to combat street violence.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a diverse team committed to innovation and community impact.
- Why this job: Make a real difference by training youth to save lives and reduce violence.
- Qualifications: Experience in operations management and strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced National Operations Manager to manage the StreetDoctors operational delivery, quality standards and to support the organisation's strategic development to become a high performing organisation. We are an award-winning national charity which trains over 20,000 young people affected by street violence each year in emergency first-aid through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for operational delivery, the role will manage and develop the organisation's delivery capacity and implement new innovative national projects. The role will ensure the organisation's performance is managed, achieves the targets and is fit for the future.
The key areas of focus include:
- Delivery & Quality Standards: To ensure the quantity and quality of training sessions and projects are nationally consistent, meet the required targets and new opportunities are maximised.
- Relationship Management: To create, develop and maintain partnerships with a range of organisations including funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
- Volunteer & Staff Management: To support the development and management of an engaged high performing staff & volunteer delivery team and ensure the volunteering journey is effective and provides the best volunteering experience possible.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
National Operations Manager employer: StreetDoctors
StreetDoctors is an exceptional employer, dedicated to empowering young people and fostering a culture of inclusivity and innovation. With a strong commitment to employee growth, we offer opportunities for professional development while working alongside a passionate team of healthcare volunteers and youth workers. Our national charity not only provides meaningful work in addressing street violence but also ensures a supportive environment where diversity is celebrated and valued.
StudySmarter Expert Advice🤫
We think this is how you could land National Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their mission, values, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission at StreetDoctors.
We think you need these skills to ace National Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operational management and quality standards. We want to see how your skills align with our mission at StreetDoctors!
Showcase Your Impact:When detailing your previous roles, focus on the impact you've made. Use specific examples of how you've improved delivery capacity or managed successful projects. We love seeing results!
Highlight Relationship Management Skills:Since building partnerships is key for us, emphasise your experience in relationship management. Share stories about how you've collaborated with various organisations or stakeholders to achieve common goals.
Be Authentic:Let your personality shine through! We value diversity and authenticity, so don’t hesitate to share your unique perspective and experiences. Apply through our website and show us who you are!
How to prepare for a job interview at StreetDoctors
✨Know Your Stuff
Make sure you understand the mission and values of StreetDoctors. Familiarise yourself with their operational delivery and quality standards. Being able to discuss how your experience aligns with their goals will show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a National Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight how you’ve developed staff and volunteers, as this is key to the role.
✨Build Relationships
Relationship management is crucial for this position. Think about how you can illustrate your ability to create and maintain partnerships. Be ready to discuss any previous collaborations with community organisations or funders, and how those experiences could benefit StreetDoctors.
✨Embrace Diversity
StreetDoctors values diversity and inclusion. Be prepared to talk about how you’ve fostered an inclusive environment in your previous roles. Share your thoughts on how diverse perspectives can enhance operational delivery and innovation within the organisation.
