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- Tasks: Support clients from onboarding to maximising software value and improve product features.
- Company: Leading PropTech company based in Manchester with a dynamic team.
- Benefits: Competitive salary up to £33,000, potential earnings of £40,000, and growth opportunities.
- Why this job: Join a rapidly growing team and make a real impact in customer success.
- Qualifications: Background in Customer Success and excellent communication skills.
- Other info: Immerse yourself in product knowledge and collaborate with diverse teams.
The predicted salary is between 26400 - 36000 £ per year.
A leading PropTech company based in Manchester is searching for a motivated Customer Success Manager. The role involves immersing in product knowledge, supporting clients from onboarding through to maximizing the value of the software, and collaborating with teams to improve product features.
Candidates should possess a background in Customer Success and demonstrate excellent communication skills.
This position offers a competitive salary up to £33,000 with potential earnings of up to £40,000 and the opportunity to work in a dynamic and rapidly growing team.
Hybrid Enterprise Customer Success Manager | PropTech Growth in Manchester employer: Street Group
Contact Detail:
Street Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Enterprise Customer Success Manager | PropTech Growth in Manchester
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you connect your experience with what they’re looking for during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those tricky questions! Think about how your past experiences align with the role of a Customer Success Manager. Use the STAR method to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It shows you’re keen and keeps you on their radar.
We think you need these skills to ace Hybrid Enterprise Customer Success Manager | PropTech Growth in Manchester
Some tips for your application 🫡
Show Your Passion for PropTech: When writing your application, let your enthusiasm for the PropTech industry shine through. We want to see how you connect with our mission and how you can contribute to our growth.
Highlight Your Customer Success Experience: Make sure to detail your background in Customer Success. We’re looking for specific examples of how you've supported clients and maximised their experience with software in previous roles.
Communicate Clearly and Confidently: Since excellent communication skills are key for this role, ensure your application is well-structured and free of jargon. We appreciate clarity and confidence in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Street Group
✨Know Your Product Inside Out
Before the interview, dive deep into the company's software and services. Understand how it benefits clients and be ready to discuss specific features. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Success Experience
Prepare examples from your past roles where you've successfully supported clients. Highlight how you helped them maximise value from a product or service. This will demonstrate your capability in a Customer Success role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Good communication is key in this role, so make sure you convey your ideas effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s growth plans, team dynamics, and product development. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
