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- Tasks: Lead a dynamic sales support team and ensure top-notch customer service.
- Company: Join a fast-paced company focused on delivering seamless customer experiences.
- Benefits: Enjoy a Monday to Friday schedule with competitive pay based on experience.
- Why this job: Great opportunity to develop leadership skills while making a real impact on customer satisfaction.
- Qualifications: Strong background in team leadership and customer service is essential.
- Other info: Looking for motivated individuals ready to drive improvement and team success.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for a motivated Sales Manager to oversee the operations of a fast-paced sales support team. This role involves managing a team of administrators who handle customer orders, queries, and related tasks. The ideal candidate will have a strong background in team leadership and customer service, with a focus on process improvement and delivering a seamless customer experience. Key Responsibilities: * Provide excellent customer service by addressing inquiries, requests, and complaints promptly and professionally, ensuring a positive experience. * Manage and lead a team of Sales Office Administrators to ensure efficient handling of sales orders and customer queries via phone and email. * Track sales performance and provide regular reports, including monthly sales figures, to identify trends and areas for improvement. * Collaborate with internal teams to align sales office activities with broader business goals and objectives. * Mentor and develop team members, promoting continuous improvement in their performance and processes. * Oversee and coordinate day-to-day sales office operations to drive team effectiveness and productivity. * Monitor the wellbeing and attendance of the team, addressing performance concerns according to company policies. * Identify areas for improvement in policies and processes to enhance service standards and operational efficiency. Monday – Friday 08:00-17:00 £DOE If you are interested in a confidential chat, please apply today
Sales Manager employer: Streamline Services Consultancy Limited
Contact Detail:
Streamline Services Consultancy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've successfully managed a team in the past, especially in a sales environment.
✨Tip Number 2
Familiarize yourself with common customer service challenges and be ready to share your strategies for overcoming them. This will demonstrate your proactive approach to ensuring a seamless customer experience.
✨Tip Number 3
Highlight your analytical skills by discussing how you've tracked sales performance in previous roles. Be prepared to explain how you used data to drive improvements and achieve sales targets.
✨Tip Number 4
Emphasize your ability to collaborate with other teams. Share examples of how you've worked cross-functionally to align sales activities with broader business goals, showcasing your teamwork skills.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Manager. Highlight your experience in team leadership and customer service in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience in managing sales teams and improving processes. Use specific examples that demonstrate your ability to enhance customer experiences.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for sales management and your approach to leading a team. Mention how you can contribute to the company's goals and improve operational efficiency.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements related to sales performance and team development. This will help you stand out as a candidate who can drive results.
How to prepare for a job interview at Streamline Services Consultancy Limited
✨Showcase Your Leadership Skills
As a Sales Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any specific strategies you've used to improve team performance.
✨Demonstrate Customer Service Excellence
Since the role emphasizes customer service, think of examples where you've successfully handled customer inquiries or complaints. Highlight your approach to ensuring a positive customer experience.
✨Prepare for Performance Tracking Questions
Expect questions about how you track sales performance and identify trends. Be ready to share your methods for analyzing data and how you've used that information to drive improvements in sales.
✨Discuss Process Improvement Initiatives
The job involves identifying areas for improvement. Prepare to talk about any past initiatives you've led to enhance operational efficiency or service standards, and the impact they had on your team or organization.
