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- Tasks: Process customer orders, coordinate deliveries, and manage paperwork in a fast-paced environment.
- Company: Join a well-established business at Tilbury Docks specialising in timber and panel distribution.
- Benefits: Enjoy 25 days holiday, bank holidays, and a competitive salary of £27-30k DOE.
- Why this job: Be part of a supportive team, enhance your skills, and make an impact in logistics.
- Qualifications: Experience in transport coordination or order processing is essential; customer service skills are a plus.
- Other info: Full-time office role, Monday to Friday, 08:00-17:00.
The predicted salary is between 21600 - 36000 £ per year.
Streamline Recruitment have a fantastic opportunity to join our client’s team in Tilbury Docks who specialise in the importing and distribution of Timber and Panel products. This is a great opportunity to join a well-established business based at Tilbury Docks, offering a full-time, office-based role in a supportive and fast-paced environment.
Key Responsibilities:
- Accurately process incoming customer orders via phone, email, and internal systems.
- Proactively contact customers to confirm order details and offer additional products where appropriate.
- Liaise with third-party hauliers to coordinate collections and deliveries, ensuring deadlines are met and SLAs are upheld.
- Build and plan delivery loads based on product type, volume, and destination.
- Ensure all paperwork, including delivery notes and shipping documents, is completed and filed correctly.
- Maintain accurate records of all orders and transport arrangements.
- Handle incoming calls and respond to customer queries or complaints in a professional manner.
- Monitor stock availability and communicate lead times where needed.
- Collaborate with warehouse and sales teams to ensure smooth order flow and fulfilment.
- Support with general admin tasks, including updating spreadsheets, order tracking, and customer account information.
Monday – Friday 08:00-17:00
£27-30k DOE
25 days holiday + bank holidays!
If you’ve got experience in transport coordination, order processing, or logistics admin—and you’re confident dealing with customers and hauliers, this could be a great fit for you! If you are interested in discussing further please apply today.
Order Processor / Transport Coordinator employer: Streamline Services Consultancy Limited
Contact Detail:
Streamline Services Consultancy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor / Transport Coordinator
✨Tip Number 1
Familiarise yourself with the logistics and transport industry, especially focusing on order processing and coordination. Understanding the terminology and processes involved will help you speak confidently during interviews.
✨Tip Number 2
Network with professionals in the field by attending industry events or joining relevant online forums. Building connections can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to customer service and problem-solving in logistics. Being able to demonstrate your experience in handling orders and liaising with hauliers will set you apart.
✨Tip Number 4
Research our company, StudySmarter, and understand our values and mission. Tailoring your conversation to align with our goals can show your genuine interest in joining our team.
We think you need these skills to ace Order Processor / Transport Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight your relevant experience in order processing, transport coordination, or logistics.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in similar roles. Use bullet points to detail your achievements and responsibilities, particularly those that align with the job requirements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle customer orders, liaise with hauliers, and manage paperwork effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Streamline Services Consultancy Limited
✨Know the Role Inside Out
Make sure you understand the key responsibilities of an Order Processor / Transport Coordinator. Familiarise yourself with order processing, liaising with hauliers, and managing customer queries. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since the role involves a lot of interaction with customers and third-party hauliers, be prepared to discuss your communication style. Share examples of how you've effectively handled customer queries or complaints in the past, highlighting your professionalism and problem-solving abilities.
✨Demonstrate Attention to Detail
Accuracy is crucial in this position, so be ready to talk about how you ensure precision in your work. Discuss any systems or methods you use to maintain accurate records and manage paperwork, as this will show that you take the role seriously.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the company and the role. Ask about the team dynamics, the tools they use for order processing, or how they measure success in this position. This not only helps you gather information but also leaves a positive impression.
