At a Glance
- Tasks: Manage customer orders, coordinate deliveries, and support sales operations in a dynamic environment.
- Company: Join a leading manufacturer with over 60 years of industry experience in East London.
- Benefits: Competitive salary, 20 days holiday, flexible management, and career development opportunities.
- Other info: Enjoy a varied role where teamwork and recognition are valued.
- Why this job: Make a real impact every day in a supportive and friendly team atmosphere.
- Qualifications: Strong communication skills and experience in customer service or sales support.
The predicted salary is between 36000 - 36000 £ per year.
Streamline Recruitment have a fantastic opportunity for an Operations & Sales Coordinator to join our client's well-established business based in East London.
Our client is one of the world's leading manufacturers and suppliers of wood veneer, veneer edging and veneered boards.
For over 60 years, they have built an outstanding reputation across the industry.
Due to continued success, they are looking for an Operations & Sales Coordinator to join their close-knit team.
This is a varied role where no two days are the same, offering the opportunity to work closely with customers, suppliers and logistics partners while playing an important role in ensuring orders are managed smoothly from enquiry through to delivery.
The Role As the first point of contact for many customers, you will be responsible for managing customer orders, coordinating deliveries and supporting the wider sales and operations function.
You will ensure all enquiries, quotations and orders are handled accurately, efficiently and with a strong focus on customer service.
Key Responsibilities
- Processing customer orders and managing them through to successful completion.
- Checking stock availability and liaising with internal teams.
- Reviewing customer enquiries and quotations, following up where appropriate.
- Coordinating deliveries with third-party logistics providers.
- Monitoring customer deliveries and resolving any issues quickly and professionally.
- Building and maintaining strong relationships with existing customers.
- Identifying opportunities to upsell products and support additional sales.
- Providing excellent customer service via telephone and email.
- Supporting the wider sales and operations team with day-to-day administration. About You We're looking for someone who is:
- A confident communicator with strong customer service and relationship-building skills.
- Organised, proactive and able to manage multiple priorities.
- Experienced in customer service, sales support, order processing or a similar office-based role.
- Comfortable liaising with customers, suppliers and internal teams.
- Confident using Microsoft Office and CRM/ERP systems.
- Reliable, positive and willing to be part of a friendly, supportive team. What's on Offer?
- Monday to Friday working hours – 7:30am to 4:30pm
- 20 days holiday plus Bank Holidays (5 days reserved for the Christmas shutdown)
- The opportunity to join a successful family-run business with over 60 years of industry experience.
- Flexible and approachable management who value their employees.
- Long-term career stability and development opportunities.
- A varied role where you can genuinely make a difference every day.
If you're looking for a company where people genuinely enjoy coming to work, where teamwork is valued and your contribution is recognised, this could be the perfect opportunity.
You'll be joining a hardworking yet easy-going team who support one another and take pride in delivering exceptional service to their customers
Operations & Sales Coordinator employer: Streamline Services Consultancy Limited
Streamline Services Consultancy Limited is an excellent employer, offering a dynamic work environment where experienced professionals can thrive in their roles. With a focus on employee growth and development, the company provides flexible working hours and competitive pay, ensuring that team members can balance their professional and personal lives effectively. Located in England, the company fosters a collaborative culture that values strong relationships with clients and colleagues, making it a rewarding place to advance your career in the construction industry.
Contact Details:
Streamline Services Consultancy Limited Recruitment Team
