Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and support order progression.
- Company: Leading UK supplier of aluminium glazing systems with 40 years of expertise.
- Benefits: Starting salary of £24,600, 28 days holiday, and full training provided.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Join a reputable company and make a difference in customer satisfaction.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 24600 - 24600 £ per year.
Hours: 37.5 per week
Working Pattern:
- Monday, Tuesday, Thursday: 08:30 - 17:00
- Wednesday: 08:00 - 17:00
- Friday: 08:30 - 16:00
Salary: £24,600 per annum (starting)
Holiday: 28 days (including bank holidays)
Location: On-site role
About the Company
Our client is the UK's leading supplier of aluminium glazing systems and bespoke aluminium extrusions, with over 40 years of industry expertise. They are a well-established manufacturer with a strong reputation for quality, service, and innovation. Full in-house training will be provided to ensure you gain full product knowledge and succeed in the role.
The Role
Our client is seeking a proactive and organised Customer Service professional to join their on-site team. You will act as the first point of contact for customers, ensuring a high level of service, accurate order progression, and efficient communication across the business.
Key Responsibilities
- Handle customer enquiries via phone and email in a professional and timely manner
- Progress customer orders and support on-time delivery performance
- Resolve customer issues and complaints, ensuring root cause resolution
- Maintain accurate daily reports and system records
- Raise credit notes where required
- Liaise with internal teams and Area Sales Managers
- Support customers with ordering processes and basic training
- Use internal systems (email, spreadsheets, databases)
- Analyse data and highlight service or quality improvements
- Support continuous improvement and process development
- Ensure high standards of accuracy, quality, and customer satisfaction
- Assist with projects to improve service delivery
- Maintain a positive, team-focused working environment
Candidate Requirements
- Previous customer service or office-based experience
- Strong communication skills (telephone and email)
- Confident using Microsoft Office (Excel, Outlook, databases)
- Strong attention to detail and accuracy
- Problem-solving and decision-making ability
- Positive, proactive attitude
- Strong team player who can also work independently
- Able to manage workload in a fast-paced environment
Customer Service Advisor in Yatton employer: Streamline Search
Contact Detail:
Streamline Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Yatton
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially their aluminium glazing systems. This will help you stand out in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, it’s crucial to sound confident and professional. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you resolved issues effectively. This will demonstrate your proactive attitude and ability to handle challenges in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Customer Service Advisor role!
We think you need these skills to ace Customer Service Advisor in Yatton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous customer service roles and any relevant achievements to show us you're the right fit for the Customer Service Advisor position.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how your proactive attitude can contribute to our team. Keep it concise but engaging!
Show Off Your Communication Skills: Since this role involves handling customer enquiries, make sure your written application showcases your strong communication skills. Use clear and professional language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Streamline Search
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, values, and what sets them apart in the aluminium glazing industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. During the interview, practice clear and concise responses. Use examples from your previous experience to demonstrate how you've effectively handled customer enquiries or resolved issues.
✨Prepare for Common Scenarios
Think about potential customer service scenarios you might face in the role. Prepare answers for questions like how you would handle a difficult customer or a complaint. This will help you feel more confident and ready to tackle similar situations in real life.
✨Highlight Your Team Spirit
Since the role requires working closely with internal teams, be sure to emphasise your ability to collaborate. Share examples of how you've worked as part of a team in the past, and how you can contribute to maintaining a positive, team-focused environment.