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- Tasks: Lead a team to manage workshop operations, ensuring efficient repairs and maintenance.
- Company: Join a dynamic company at Heathrow focused on operational excellence and customer service.
- Benefits: Enjoy 25 days holiday, flexible shifts, and a pension scheme with free parking.
- Why this job: Be part of a fast-paced environment where your leadership makes a real impact.
- Qualifications: 2+ years in management, strong leadership skills, and relevant certifications required.
- Other info: Opportunity for travel across business units and a chance to develop your career.
The predicted salary is between 55000 - 77000 £ per year.
Job Title: Workshop Operations Manager – PSV
Location: Heathrow (Office/Workshop site-based with travel across business units)
Salary: £55,000 per annum
Benefits:
- Auto-enrolment to company pension scheme
- 25 days annual holiday + 8 Bank holidays
- Free on-site car parking
- Flexible shift patterns to suit business needs (minimum 5 days a week)
Role Overview: We are looking for a proactive and experienced Workshop Operations Manager to oversee the efficient and cost-effective repair and maintenance of all equipment and vehicles. This role ensures operational excellence, compliance with safety standards, and exceptional customer service in line with service level agreements (SLAs) and key performance indicators (KPIs).
You’ll lead a team, allocate resources effectively, and drive productivity in a fast-paced environment. You will also manage budgets, control costs, and ensure the smooth operation of the workshop while maintaining high standards of health and safety.
Key Responsibilities:
- Ensure effective allocation of workshop resources and manage both scheduled and unscheduled maintenance to minimize downtime and maximize productivity.
- Lead, motivate, and develop the workshop team to deliver high performance and meet customer expectations.
- Enforce safety regulations and ensure all work is carried out in compliance with health and safety standards.
- Communicate proactively with customers and stakeholders to manage expectations and provide high-quality service.
- Oversee the workshop’s financial performance, managing costs, and ensuring resources are used efficiently.
Qualifications & Skills:
- 2+ years of management experience in a similar workshop environment, including HGVs.
- Strong leadership, people management, and communication skills.
- Experience in the airport or transport industry is an advantage.
- Full UK manual driving license.
- City & Guilds Level 3 qualification and Health & Safety certification (ISOH).
Join us and be part of an innovative and fast-paced environment where you’ll play a key role in ensuring the smooth operation of workshop services.
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Workshop Manager - PSV employer: Streamline Search
Contact Detail:
Streamline Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager - PSV
✨Tip Number 1
Familiarize yourself with the specific operational challenges faced in workshop environments, especially those related to HGVs. Understanding these nuances will help you demonstrate your expertise during interviews.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully motivated and developed teams in previous roles. Be ready to discuss specific outcomes that resulted from your management style.
✨Tip Number 3
Research the latest health and safety regulations relevant to workshop operations. Being knowledgeable about compliance will show your commitment to maintaining high standards and can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the airport or transport industry. Engaging with others in the field can provide valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Workshop Manager - PSV
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in workshop environments, particularly with HGVs. Emphasize your leadership skills and any specific achievements that demonstrate your ability to drive productivity and manage resources effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Workshop Operations Manager position. Discuss your experience in the airport or transport industry, and how your background aligns with the key responsibilities outlined in the job description.
Highlight Safety Compliance: Given the importance of health and safety standards in this role, be sure to mention any relevant certifications you hold, such as your Health & Safety certification (ISOH), and provide examples of how you've enforced safety regulations in previous positions.
Showcase Communication Skills: Since the role requires proactive communication with customers and stakeholders, include examples in your application that demonstrate your strong communication skills and your ability to manage expectations effectively.
How to prepare for a job interview at Streamline Search
✨Show Your Leadership Skills
As a Workshop Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on motivating and developing your team to meet high performance standards.
✨Understand Safety Regulations
Familiarize yourself with health and safety standards relevant to workshop environments. Be ready to discuss how you have enforced safety regulations in previous roles and how you plan to maintain compliance in this position.
✨Highlight Your Financial Acumen
Since managing budgets and controlling costs is crucial for this role, prepare to discuss your experience with financial performance in a workshop setting. Share specific examples of how you've managed resources efficiently to maximize productivity.
✨Communicate Effectively
Effective communication with customers and stakeholders is key. Think of instances where you've successfully managed expectations and provided high-quality service, and be prepared to share these during your interview.
