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For Companies At a Glance
- Tasks: Install, repair, and maintain specialist systems while providing top-notch customer support.
- Company: Join a respected, family-run business with nearly 20 years in the healthcare sector.
- Benefits: Enjoy a competitive salary, company van, flexible hours, and private healthcare after one year.
- Other info: Full training provided, with opportunities for career growth and performance bonuses.
- Why this job: Make a real impact by working independently and solving technical challenges on-site.
- Qualifications: Strong IT skills and a background in mechanical or electrical engineering are essential.
Salary: £40,000 - £45,000
Location: South Coast / Field Based
Hours: Flexible field-based schedule starting from 9:00am. Most days consist of 1-2 planned jobs, with engineers finishing once daily work is completed. 40 hours per week, voluntary overtime at weekends if available.
Benefits:
- Company van & fuel card
- Phone & laptop provided
- 22 days holiday + bank holidays
- Pension scheme
- Death in service (2x salary)
- Private healthcare after 1 year service
- Quarterly performance-based bonus
About the Company:
Established for nearly 20 years, this independently owned specialist equipment provider has grown from a small family-run business into a respected UK-wide supplier within the healthcare and technical services sector. The company provides a full range of equipment supply, installation, servicing, maintenance, and technical support solutions, with a strong reputation for quality, reliability, and customer service.
The Role:
We are looking for a Field Service Engineer to join a growing technical support team covering customer sites across the South Coast. This is a field-based role involving installation, repair, maintenance, and support of specialist systems and equipment within customer environments. The role would suit someone with strong IT and technical engineering skills who is comfortable working independently, travelling to customer sites, and providing a high level of service in customer-facing environments. Engineers are typically assigned 2 jobs per day, with flexibility to manage their workload independently. Once jobs are completed, your day finishes. You will work from home and travel directly to sites using a company vehicle, with occasional visits to the main office for equipment and stock collection. On rare occasions, overnight stays may be required for larger installations and full lab setup projects. All travel and hotel costs are fully covered. Full product and systems training will be provided.
Key Responsibilities:
- Installation, configuration, repair, and maintenance of specialist systems and equipment
- PC and software installations across Windows, Microsoft, and Linux environments
- Supporting and learning specialist imaging and laboratory software systems
- Fault finding across IT, electrical, and mechanical systems
- Customer support and on-site technical assistance
- Assisting with full installations and setup of new laboratory areas
- Managing workload and travel schedule effectively
- Maintaining professional standards and documentation on customer sites
Requirements:
- Strong IT skills including PC hardware and software installation
- Experience with Microsoft and Linux operating systems
- Comfortable learning new software and imaging systems
- Mechanical and/or electrical engineering background
- Confident working in customer-facing environments
- Full UK driving licence
- Able to work independently and as part of a team
- Good time management and organisational skills
- Professional and reliable approach to customer service
- Ability to problem solve and think independently
Desirable Experience:
- Previous field service engineering experience
- Experience within medical, laboratory, healthcare, or regulated sectors
- Knowledge of CRM systems or technical support software
- Installation and commissioning experience in technical environments
Field Service Engineer in Wokingham employer: Streamline Search
Contact Detail:
Streamline Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Wokingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on a Field Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your technical expertise and problem-solving abilities. Share specific examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Be flexible and adaptable! Since this role involves travelling to various customer sites, demonstrate your willingness to adjust your schedule and take on different tasks as needed. Employers love candidates who can roll with the punches!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team and ready to take the next step in your career.
We think you need these skills to ace Field Service Engineer in Wokingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT and technical engineering skills, especially any experience with Microsoft and Linux systems. We want to see how your background fits the Field Service Engineer role, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your customer service experience and how you handle independent work, as these are key for this field-based role.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think independently and solve problems on the go, so share those stories that highlight your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Streamline Search
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll need to demonstrate your strong IT and technical skills. Brush up on your knowledge of PC hardware, software installations, and the operating systems mentioned in the job description. Be ready to discuss any relevant experience you have with Microsoft and Linux environments.
✨Show Off Your Customer Service Skills
This role involves a lot of customer interaction, so it's crucial to highlight your experience in customer-facing environments. Prepare examples of how you've provided excellent service in the past, especially in technical support situations. This will show that you can maintain professional standards while solving problems on-site.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical issues or challenges. Think of a few scenarios where you successfully diagnosed and resolved problems, particularly in mechanical or electrical systems. This will showcase your ability to think independently and effectively manage your workload.
✨Demonstrate Flexibility and Independence
Since this is a field-based role with a flexible schedule, be prepared to discuss how you manage your time and travel effectively. Share experiences where you've worked independently, prioritised tasks, and adapted to changing circumstances. This will reassure them that you're capable of handling the responsibilities of the position.