At a Glance
- Tasks: Handle customer enquiries, manage orders, and prepare competitive quotations.
- Company: Join a successful family-owned business with over 30 years of experience.
- Benefits: Enjoy a salary up to £28,000, company pension, health scheme, and 25 days holiday.
- Other info: Fully office-based role with opportunities for growth and training.
- Why this job: Be part of a dynamic team and develop your sales skills in a supportive environment.
- Qualifications: Experience in customer service or sales support, with strong organisational skills.
Our client is a family-owned business with over 30 years of success in their field. On behalf of our client, we are looking to recruit a commercially minded individual to join their team. The successful candidate will be responsible for producing accurate and timely quotations.
Package:
- Monday-Friday 9:00am - 5:00pm
- FULLY OFFICE BASED - Hinxton
- Company pension scheme
- Opportunity to join company health scheme
- 25 days holiday + bank holidays
- Salary up to £28,000 (DOE)
Responsibilities:
- Handle customer enquiries and orders via telephone, email and fax, ensuring they are processed promptly and efficiently.
- Manage web orders, identify errors and resolve issues following training, while liaising with warehouse staff and couriers to ensure smooth order processing and delivery.
- Provide customers with product support, carry out product research and develop product knowledge through ongoing training.
- Prepare accurate and competitive quotations, ensuring correct pricing and company margins, while identifying relevant cross-selling and product-gap opportunities.
- Manage the quotation pipeline, including saving and updating quotation records, following up outstanding quotations and closing inactive opportunities.
- Analyse customer purchasing activity to identify cross-selling, growth and reduced-spend opportunities, proactively following these up where appropriate.
- Review and adjust customer-specific margins as competence develops and support increasingly technical customer calls through continued product training.
- Handle overflow sales calls, arrange and dispatch product samples, make outbound quotation follow-up calls and attend internal product and team meetings.
Requirements:
Essential:
- Previous experience in an office-based customer service, order-processing, or sales support role
- A confident, professional telephone manner
- Familiarity with Microsoft Word and Outlook
- Good organisational skills and attention to detail
- Ability to work effectively as part of a small team
Desirable:
- Previous knowledge of Sage 200 (an advantage but not a necessity)
- Previous experience in a sales, telesales, or quotation role
- Experience within a trade, construction, hardware or building products environment
Internal Sales Advisor in Saffron Walden employer: Streamline Search
Join a dynamic and innovative team as a Technical Designer in the bespoke joinery sector, where your expertise will be valued and your contributions recognised. Our company fosters a collaborative work culture that prioritises employee growth, offering opportunities for continuous learning and development in a supportive environment. Located in a vibrant area, we provide competitive salaries and a commitment to quality, ensuring that you can thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Advisor in Saffron Walden
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Advisor at Streamline Search, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Streamline Search. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Advisor in Saffron Walden
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Streamline Search:When writing your cover letter, make sure to tailor your message specifically for Streamline Search. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Streamline Search
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Streamline Search that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Streamline Search that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Streamline Search’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
