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For Companies At a Glance
- Tasks: Lead a team, manage customer service, and ensure smooth office operations.
- Company: Join a top packaging manufacturer based in Southampton.
- Benefits: Enjoy a salary of £30,000 - £33,000, annual bonuses, and 28 days holiday.
- Why this job: Be part of a growing team that values excellent customer service and operational efficiency.
- Qualifications: Experience in office management and customer service is essential.
- Other info: Monday to Friday working hours from 8:30am to 5:30pm.
The predicted salary is between 25000 - 27500 £ per year.
Job Description
Office Manager Required!\\n\\nOur client is a leading packaging manufacturer based in Southampton.\\n\\nOn behalf of our client, we are recruiting for an Office Manager to join their growing team. The successful candidate will play a key role in ensuring smooth operational performance, compliance with industry standards, and delivery of excellent customer service.\\n\\nPackage:\\n\\nSalary £30,000 – £33,000 (DOE)\\nAnnual company bonus\\n28 days holiday, inclusive of bank holidays\\nWorking hours Monday to Friday, 8:30am – 5:30pmOffice Manager – Responsibilities:\\n\\nLead and manage a small customer service and administrative team, ensuring a consistently high standard of service\\nOversee the handling of customer complaints and non-conformances, including the implementation of corrective and preventative actions\\nMaintain and ensure the accuracy and compliance of all business documentation, including Health & Safety, Fire Safety, and personnel records\\nManage government declarations and reporting requirements in a timely and accurate manner\\nOversee purchasing activities, supplier communications, and ensure prompt and accurate invoicing\\nMonitor and manage stock control processes to support smooth operational efficiency\\nProvide hands-on support in day-to-day administrative and customer service tasks as neededOffice Manager – Requirements:\\n\\nProven experience in office management or supervisory position\\nExperience in handling customer service issues, including complaints and non-conformance processes\\nFamiliarity with maintaining business documentation, including Health & Safety and compliance records.\\nProficiency in managing purchasing, stock control, and invoicing processes.\\nCompetence in using office software (e.g., Microsoft Office, accounting/inventory systems).\\nUnderstanding of government reporting and documentation procedures is desirable. \\n\\nStreamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application
Office Manager employer: Streamline Search
Contact Detail:
Streamline Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager
✨Tip Number 1
Familiarise yourself with the packaging industry and the specific challenges it faces. This knowledge will help you demonstrate your understanding of the role and how you can contribute to operational performance during interviews.
✨Tip Number 2
Prepare examples from your past experience that showcase your ability to lead a team and handle customer service issues effectively. Be ready to discuss how you implemented corrective actions in previous roles.
✨Tip Number 3
Brush up on your knowledge of Health & Safety regulations and compliance documentation. Being able to speak confidently about these topics will set you apart as a candidate who understands the importance of maintaining standards.
✨Tip Number 4
Network with professionals in the office management field, especially those within the packaging sector. Engaging with industry contacts can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office management and customer service. Use specific examples that demonstrate your ability to lead a team and handle complaints effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities and requirements listed in the job description. Explain how your skills and experiences align with the role, particularly in managing documentation and compliance.
Showcase Relevant Skills: In your application, emphasise your proficiency in office software and any experience with stock control and invoicing processes. Mention any familiarity with Health & Safety regulations and government reporting procedures.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Office Manager role.
How to prepare for a job interview at Streamline Search
✨Showcase Your Leadership Skills
As an Office Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and guide others.
✨Demonstrate Problem-Solving Abilities
Handling customer complaints and non-conformance issues is a key part of the role. Think of specific instances where you've resolved conflicts or improved processes. Be ready to explain your approach to problem-solving and how it benefited your previous workplace.
✨Familiarise Yourself with Compliance Standards
Since the role involves maintaining compliance with Health & Safety and other regulations, brush up on relevant standards before the interview. Being able to discuss how you've ensured compliance in past roles will show your suitability for the position.
✨Prepare Questions About the Company
Show your interest in the company by preparing thoughtful questions. Ask about their operational challenges, team dynamics, or future goals. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
