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- Tasks: Install, repair, and maintain specialist systems while providing top-notch customer support.
- Company: Respected UK-wide supplier in healthcare and technical services with a family-run ethos.
- Benefits: Competitive salary, company van, flexible hours, and private healthcare after one year.
- Other info: Enjoy flexibility in your schedule and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the healthcare sector.
- Qualifications: Strong IT skills, mechanical/electrical background, and a full UK driving licence required.
Salary: £40,000 - £45,000
Location: South Coast / Field Based
Hours: Flexible field-based schedule starting from 9:00am. Most days consist of 1-2 planned jobs, with engineers finishing once daily work is completed. 40 hours per week, voluntary overtime at weekends if available.
Benefits:
- Company van & fuel card
- Phone & laptop provided
- 22 days holiday + bank holidays
- Pension scheme
- Death in service (2x salary)
- Private healthcare after 1 year service
- Quarterly performance-based bonus
About the Company:
Established for nearly 20 years, this independently owned specialist equipment provider has grown from a small family-run business into a respected UK-wide supplier within the healthcare and technical services sector. The company provides a full range of equipment supply, installation, servicing, maintenance, and technical support solutions, with a strong reputation for quality, reliability, and customer service.
The Role:
We are looking for a Field Service Engineer to join a growing technical support team covering customer sites across the South Coast. This is a field-based role involving installation, repair, maintenance, and support of specialist systems and equipment within customer environments. The role would suit someone with strong IT and technical engineering skills who is comfortable working independently, travelling to customer sites, and providing a high level of service in customer-facing environments. Engineers are typically assigned 2 jobs per day, with flexibility to manage their workload independently. Once jobs are completed, your day finishes. You will work from home and travel directly to sites using a company vehicle, with occasional visits to the main office for equipment and stock collection. On rare occasions, overnight stays may be required for larger installations and full lab setup projects. All travel and hotel costs are fully covered. Full product and systems training will be provided.
Key Responsibilities:
- Installation, configuration, repair, and maintenance of specialist systems and equipment
- PC and software installations across Windows, Microsoft, and Linux environments
- Supporting and learning specialist imaging and laboratory software systems
- Fault finding across IT, electrical, and mechanical systems
- Customer support and on-site technical assistance
- Assisting with full installations and setup of new laboratory areas
- Managing workload and travel schedule effectively
- Maintaining professional standards and documentation on customer sites
Requirements:
- Strong IT skills including PC hardware and software installation
- Experience with Microsoft and Linux operating systems
- Comfortable learning new software and imaging systems
- Mechanical and/or electrical engineering background
- Confident working in customer-facing environments
- Full UK driving licence
- Able to work independently and as part of a team
- Good time management and organisational skills
- Professional and reliable approach to customer service
- Ability to problem solve and think independently
Desirable Experience:
- Previous field service engineering experience
- Experience within medical, laboratory, healthcare, or regulated sectors
- Knowledge of CRM systems or technical support software
- Installation and commissioning experience in technical environments
Field Service Engineer in Crawley employer: Streamline Search
Contact Detail:
Streamline Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on that perfect Field Service Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a LinkedIn profile that highlights your technical expertise and past projects. This is your chance to shine and demonstrate why you're the best fit for the job.
✨Tip Number 3
Prepare for interviews by practising common questions related to field service engineering. Think about scenarios where you've solved problems or provided excellent customer service – these stories will make you stand out!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Field Service Engineer in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT and technical engineering skills, especially any experience with Microsoft and Linux systems. We want to see how your background fits the Field Service Engineer role, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with our needs. We love seeing enthusiasm and a personal touch, so let your personality come through!
Showcase Customer Service Skills: Since this role involves a lot of customer interaction, make sure to highlight any previous experience in customer-facing environments. We value a professional and reliable approach, so share examples of how you've provided excellent service in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Streamline Search
✨Know Your Tech Inside Out
Make sure you brush up on your IT and technical engineering skills before the interview. Be ready to discuss your experience with PC hardware, software installations, and any specific systems you've worked with, especially in Windows and Linux environments.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in previous positions. Think about times when you solved problems for customers or went above and beyond to ensure their satisfaction.
✨Demonstrate Flexibility and Independence
The job requires managing your own schedule and working independently. Be prepared to talk about how you handle your workload, manage time effectively, and adapt to changing situations while on the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the types of projects you might be working on. This shows your genuine interest in the role and helps you assess if it's the right fit for you.