At a Glance
- Tasks: Transport passengers safely between car parks and terminals while providing excellent customer service.
- Company: Join a reputable transportation company at Heathrow Airport, known for its commitment to safety and efficiency.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and opportunities for career advancement.
- Why this job: Be part of a dynamic team, enhance your driving skills, and make a positive impact on passenger experiences.
- Qualifications: Must have a PCV category D driving license, CPC, and 1-2 years of customer service experience.
- Other info: Flexible shifts available; we value diversity and encourage applications from all backgrounds.
Our client is a reputable transportation company located at Heathrow Airport, dedicated to providing safe and efficient passenger services. They are currently seeking experienced coach drivers with a D driving license to join their team. As a coach driver, your main responsibility will be to safely transport passengers to and from various destinations. This role demands excellent driving skills, a strong commitment to safety, and exceptional customer service.
Key Responsibilities:
- To transport staff and passengers between car parks and airport terminals, where customer interaction and decision making are key.
- To ensure passengers receive a smooth, safe, friendly, and efficient service, both airside and landside as required.
- Safely operate the vehicle, ensuring passenger comfort and safety.
- Strictly adhere to all traffic laws and regulations while maintaining a punctual schedule.
- Report all incidents or issues to Control office immediately.
- Always maintain a clean and tidy bus.
- Maintain effective communication with passengers, colleagues, and dispatchers.
- Keep accurate records of driving hours, rest breaks, and vehicle maintenance.
- Attend training sessions and meetings as required.
Qualifications:
- A PCV category D driving license is required.
- Passenger transport CPC is required.
- 1-2 years' experience in customer service.
- A strong track record of safe driving is required.
- Flexibility to work various shifts, including days, evenings, weekends, and holidays.
- Possess excellent communication and interpersonal skills.
- Maintain a strong focus on punctuality, reliability, and professionalism.
Benefits:
- Competitive salary of 16.15 per hour.
- 42 hours per week.
- Shift Patterns, include early and late shifts.
- 25 days of annual leave in addition to bank holidays.
- Opportunities for career advancement within the company.
- Comprehensive training and continuous professional development.
Working Hours:
- Full-time position with a standard minimum 42-hour work week.
- Shift schedule - 7 days on, 3 days off, then 7 days on, 4 days off.
- Weekend, evening, and holiday availability needed.
Our client is an equal opportunity employer, committed to creating an inclusive and diverse workplace. We welcome applications from candidates of all backgrounds. If you are a dedicated and experienced Minibus Driver looking for a rewarding career at Heathrow Airport, we encourage you to apply.
Bus/Coach Driver employer: Streamline Search
Contact Detail:
Streamline Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus/Coach Driver
✨Tip Number 1
Familiarise yourself with the routes and key locations around Heathrow Airport. Knowing the area well will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with passengers, demonstrating your ability to handle various situations with a friendly and professional attitude can set you apart from other candidates.
✨Tip Number 3
Highlight your safe driving record in conversations or interviews. Employers value drivers who prioritise safety, so be prepared to discuss specific examples of how you've maintained a clean driving history.
✨Tip Number 4
Be flexible with your availability. Since the job requires working various shifts, showing that you can adapt to different schedules will make you a more attractive candidate for the position.
We think you need these skills to ace Bus/Coach Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Bus/Coach Driver position. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise your driving experience, particularly with a PCV category D license. Mention any previous roles in customer service and how they relate to providing a smooth and friendly service to passengers.
Showcase Your Skills: Make sure to include specific examples of your excellent driving skills, commitment to safety, and ability to communicate effectively with passengers and colleagues. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application reflects professionalism and attention to detail, which is crucial for a role that involves public interaction.
How to prepare for a job interview at Streamline Search
✨Showcase Your Driving Experience
Make sure to highlight your experience as a coach driver, especially any specific routes or types of passengers you've worked with. Discuss your familiarity with safety regulations and how you ensure passenger comfort during journeys.
✨Demonstrate Customer Service Skills
Since this role involves significant customer interaction, be prepared to share examples of how you've provided excellent service in previous positions. Emphasise your ability to handle difficult situations and maintain a friendly demeanour.
✨Know the Company and Role
Research the transportation company and understand their values and mission. Be ready to explain why you want to work for them specifically and how your skills align with the responsibilities of the coach driver position.
✨Prepare for Scenario Questions
Expect questions that assess your decision-making skills and ability to handle unexpected situations on the road. Think of scenarios where you had to make quick decisions or resolve conflicts, and be ready to discuss them in detail.