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- Tasks: Transport passengers safely between car parks and terminals while providing excellent customer service.
- Company: Join a reputable transportation company at Heathrow Airport, known for its commitment to safety and efficiency.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and opportunities for career advancement.
- Why this job: Be part of a dynamic team, enhance your driving skills, and make a positive impact on passenger experiences.
- Qualifications: Must have a PCV category D driving license, CPC, and 1-2 years of customer service experience.
- Other info: Flexible shifts with a minimum 42-hour work week; inclusive workplace welcoming diverse candidates.
Our client is a reputable transportation company located at Heathrow Airport, dedicated to providing safe and efficient passenger services. They are currently seeking experienced coach drivers with a D driving license to join their team.
As a coach driver, your main responsibility will be to safely transport passengers to and from various destinations. This role demands excellent driving skills, a strong commitment to safety, and exceptional customer service.
Key Responsibilities:- To transport staff and passengers between car parks and airport terminals, where customer interaction and decision making are key.
- To ensure passengers receive a smooth, safe, friendly, and efficient service, both airside and landside as required.
- Safely operate the vehicle, ensuring passenger comfort and safety.
- Strictly adhere to all traffic laws and regulations while maintaining a punctual schedule.
- Report all incidents or issues to Control office immediately.
- Always maintain a clean and tidy bus.
- Maintain effective communication with passengers, colleagues, and dispatchers.
- Keep accurate records of driving hours, rest breaks, and vehicle maintenance.
- Attend training sessions and meetings as required.
- A PCV category D driving license is required.
- Passenger transport CPC is required.
- 1-2 years' experience in customer service.
- A strong track record of safe driving is required.
- Flexibility to work various shifts, including days, evenings, weekends, and holidays.
- Possess excellent communication and interpersonal skills.
- Maintain a strong focus on punctuality, reliability, and professionalism.
- Competitive salary of £16.15 per hour.
- 42 hours per week.
- Shift Patterns, include early and late.
- 25 days of annual leave in addition to bank holidays.
- Opportunities for career advancement within the company.
- Comprehensive training and continuous professional development.
- Full-time position with a standard minimum 42-hour work week.
- Shift schedule - 7 days on, 3 days off, then 7 days on, 4 days off.
- Weekend, evening, and holiday availability needed.
Our client is an equal opportunity employer, committed to creating an inclusive and diverse workplace. We welcome applications from candidates of all backgrounds. If you are a dedicated and experienced Minibus Driver looking for a rewarding career at Heathrow Airport, we encourage you to apply.
Bus/Coach Driver employer: Streamline Search
Contact Detail:
Streamline Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus/Coach Driver
✨Tip Number 1
Familiarise yourself with the routes and key locations around Heathrow Airport. Knowing the area well will not only help you navigate efficiently but also impress your potential employer with your proactive approach.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves a lot of interaction with passengers, demonstrating your ability to handle various situations with a friendly and professional attitude can set you apart from other candidates.
✨Tip Number 3
Highlight your commitment to safety during any discussions or interviews. Share specific examples of how you've maintained safety standards in previous driving roles, as this is crucial for the position.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. The job requires availability for various shifts, so showing that you're adaptable and willing to work evenings, weekends, and holidays will make you a more attractive candidate.
We think you need these skills to ace Bus/Coach Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Bus/Coach Driver position. Familiarise yourself with the key tasks such as customer interaction, safety protocols, and punctuality.
Tailor Your CV: Highlight your relevant experience in driving and customer service. Make sure to include your PCV category D driving license and any other qualifications like the Passenger Transport CPC. Use specific examples to demonstrate your safe driving record and customer service skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your commitment to safety and customer service. Mention why you want to work at Heathrow Airport and how your skills align with the company's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a driving role.
How to prepare for a job interview at Streamline Search
✨Showcase Your Driving Experience
Make sure to highlight your experience as a coach driver, especially any specific routes or types of passengers you've worked with. Discuss your familiarity with safety regulations and how you ensure passenger comfort during journeys.
✨Demonstrate Customer Service Skills
Since this role involves significant customer interaction, prepare examples of how you've provided excellent service in previous positions. Be ready to discuss how you handle difficult situations or complaints from passengers.
✨Emphasise Punctuality and Reliability
Punctuality is crucial in this role, so be prepared to talk about how you manage your time effectively. Share any strategies you use to ensure you arrive on schedule and how you handle unexpected delays.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills. Think about potential challenges you might face as a coach driver and how you would respond to ensure passenger safety and satisfaction.
