Motorcycle Service Advisor / Aftersales Advisor
Hours: Tuesday - Saturday, 8:30am - 5:30pm (Saturday: 8:30am - 5:00pm)
Salary £30,000 - £35,000
Employment Type: Full-time, Permanent
About the Role
We are seeking a motivated and customer-focused Service Advisor to join our busy motorcycle dealership. You will be the key point of contact between customers and the workshop, ensuring a smooth and professional experience from booking through to completion of service and repair work.
This is a fast-paced role requiring strong communication skills, organisation, and the ability to manage multiple tasks while delivering excellent customer service.
Key Responsibilities
- Manage service, MOT, repair, and maintenance bookings
- Act as the main liaison between customers and workshop technicians
- Provide clear updates on vehicle progress and completion times
- Identify and communicate additional repair or service work
- Upsell relevant service, maintenance, and parts opportunities
- Process parts enquiries and place orders where required
- Ensure all job cards, records, and systems are accurately maintained
- Always deliver excellent customer service
- Work closely with the workshop team to ensure efficient workflow
About You
- Strong customer service and communication skills
- Highly organised with the ability to manage a busy workload
- Confident working in a dealership or automotive environment
- Commercially aware with the ability to spot sales opportunities
- Comfortable working as part of a team in a fast-paced environment
- Passion for motorcycles (desirable but not essential)
What We Offer
- Pension contribution
- Staff discount on products and services
- Supportive working environment
- Opportunity to develop within the business
Aftersales Advisor employer: Streamline Search
Join our reputable dealership as a Motorcycle Technician, where you will thrive in a supportive and dynamic work environment. We offer competitive salaries, ongoing training, and staff discounts on motorcycles and parts, ensuring that you not only grow your skills but also enjoy the perks of your passion for motorcycles. With a commitment to high-quality workmanship and customer satisfaction, this is an excellent opportunity for those looking to advance their career in a fast-paced workshop setting.
