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For Companies At a Glance
- Tasks: Install, repair, and maintain specialist systems while providing top-notch customer support.
- Company: Respected UK-wide supplier in healthcare and technical services with a family-run ethos.
- Benefits: Competitive salary, company van, flexible hours, and private healthcare after one year.
- Other info: Enjoy flexibility, independence, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in healthcare technology.
- Qualifications: Strong IT skills, mechanical/electrical background, and a full UK driving licence.
The predicted salary is between 40000 - 45000 £ per year.
Field Service Engineer - Covering the South Coast
Salary: £40,000 - £45,000
Location: South Coast / Field Based
Hours: Flexible field-based schedule starting from 9:00am. Most days consist of 1-2 planned jobs, with engineers finishing once daily work is completed. 40 hours per week, Voluntary overtime at weekends if available.
Benefits:
- Company van & fuel card
- Phone & laptop provided
- 22 days holiday + bank holidays
- Pension scheme
- Death in service (2x salary)
- Private healthcare after 1 year service
- Quarterly performance-based bonus
About the Company:
Established for nearly 20 years, this independently owned specialist equipment provider has grown from a small family-run business into a respected UK-wide supplier within the healthcare and technical services sector. The company provides a full range of equipment supply, installation, servicing, maintenance, and technical support solutions, with a strong reputation for quality, reliability, and customer service.
The Role:
We are looking for a Field Service Engineer to join a growing technical support team covering customer sites across the South Coast. This is a field-based role involving installation, repair, maintenance, and support of specialist systems and equipment within customer environments.
The role would suit someone with strong IT and technical engineering skills who is comfortable working independently, travelling to customer sites, and providing a high level of service in customer-facing environments. Engineers are typically assigned 2 jobs per day, with flexibility to manage their workload independently. Once jobs are completed, your day finishes. You will work from home and travel directly to sites using a company vehicle, with occasional visits to the main office for equipment and stock collection. On rare occasions, overnight stays may be required for larger installations and full lab setup projects. All travel and hotel costs are fully covered. Full product and systems training will be provided.
Key Responsibilities:
- Installation, configuration, repair, and maintenance of specialist systems and equipment
- PC and software installations across Windows, Microsoft, and Linux environments
- Supporting and learning specialist imaging and laboratory software systems
- Fault finding across IT, electrical, and mechanical systems
- Customer support and on-site technical assistance
- Assisting with full installations and setup of new laboratory areas
- Managing workload and travel schedule effectively
- Maintaining professional standards and documentation on customer sites
Requirements:
- Strong IT skills including PC hardware and software installation
- Experience with Microsoft and Linux operating systems
- Comfortable learning new software and imaging systems
- Mechanical and/or electrical engineering background
- Confident working in customer-facing environments
- Full UK driving licence
- Able to work independently and as part of a team
- Good time management and organisational skills
- Professional and reliable approach to customer service
- Ability to problem solve and think independently
Desirable Experience:
- Previous field service engineering experience
- Experience within medical, laboratory, healthcare, or regulated sectors
- Knowledge of CRM systems or technical support software
- Installation and commissioning experience in technical environments
Field Service Engineer in Wokingham employer: Streamline Search Ltd
Contact Detail:
Streamline Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Wokingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. Demonstrating your technical prowess and problem-solving abilities can really set you apart from the competition.
✨Tip Number 3
Prepare for the unexpected! Be ready for practical tests or scenario-based questions during interviews. Brush up on your fault-finding skills and be prepared to showcase how you’d tackle real-world challenges on the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Field Service Engineer in Wokingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Field Service Engineer role. We want to see your strong IT and technical engineering skills shine through, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality and passion for the role. Share why you’re excited about working with us and how your background makes you a perfect fit for our team.
Showcase Relevant Experience: If you've got previous field service engineering experience or have worked in medical or technical environments, make sure to highlight that! We love seeing candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Streamline Search Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your IT and engineering skills before the interview. Be ready to discuss your experience with PC hardware, software installations, and any specific systems mentioned in the job description. This will show that you're not just a good fit but also genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about situations where you solved problems or went above and beyond for a client. This will demonstrate your ability to thrive in customer-facing environments.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to field service engineering. Practice how you would handle common issues like equipment failures or tight deadlines. This will help you showcase your problem-solving skills and ability to think on your feet.
✨Plan Your Journey
Since the role is field-based, it’s important to show that you can manage your time effectively. Plan your route to the interview location and factor in potential delays. Arriving on time will reflect your organisational skills and professionalism, which are key for this position.