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For Companies At a Glance
- Tasks: Manage daily transport operations, scheduling, and liaising with customers and drivers.
- Company: Join an award-winning passenger transport provider known for coach holidays and community services.
- Benefits: Enjoy a competitive salary, 28 days holiday, employee discounts, and free travel perks.
- Why this job: Be part of a growing team in a fast-paced environment with opportunities for professional development.
- Qualifications: Experience in transport operations, strong communication skills, and a full UK driving licence required.
- Other info: On-call duties may be needed, with time off in lieu provided.
The predicted salary is between 25000 - 29000 £ per year.
Job Description
Transport Operations Supervisor.
Location: Weston-super-Mare, BS23 3DN
Employment Type: Full-time
Salary: £30,000 – £35,000 (dependent on experience)
Working Hours: Monday to Friday, rotating shifts:
Week 1: 06:00 – 15:00
Week 2: 11:30 – 20:30
Additional: 1 in 4 Saturday mornings on a rota. On-call duties may be required on weekdays and weekends, with time off in lieu provided before and after weekend on-call shifts.
About the Company
Streamline Search is partnering with an award-winning passenger transport provider with a strong reputation in coach holidays, home-to-school services, and community transport. Due to continued growth, our client is looking to expand their transport team with a professional and motivated Transport Operations Supervisor.
Key Responsibilities
- Plan and manage daily transport operations, including scheduling and route planning.
- Liaise with customers and drivers both in person and over the phone.
- Support the Operations Manager with day-to-day operations and incident investigations.
- Maintain accurate and up-to-date records, including driver hours, telematics, mileage, and DBS checks.
- Communicate professionally with customers, colleagues, and external partners via phone, email, and in person.
- Supervise a small team of five cleaning staff and monitor their working hours.
- Provide general administrative support to the transport office.
Requirements
- Proven background in a transport operations role.
- Sound understanding of drivers' hours regulations and industry standards.
- Proficiency in Google Workspace and/or Microsoft Office Suite.
- Strong organisational skills with high attention to detail.
- Excellent communication and interpersonal abilities.
- Proactive and professional attitude with the ability to work in a fast-paced environment.
- Full UK Category B driving licence.
- Ability to reliably commute to or relocate to Weston-super-Mare (BS23 3DN).
Desirable:
- Good knowledge of the Weston-super-Mare area.
- General understanding of UK and European geography.
Benefits
- Salary between £30,000 and £35,000 (depending on experience)
- 28 days holiday including bank holidays
- Company pension scheme
- Free or subsidised travel
- Employee discounts
- On-site parking
- Time off in lieu for weekend and on-call duties
Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Transport Operations Supervisor employer: Streamline Search Ltd
Contact Detail:
Streamline Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Operations Supervisor
✨Tip Number 1
Familiarise yourself with the local area of Weston-super-Mare. Understanding the geography and key routes will not only help you in the role but also impress during interviews when discussing your knowledge of the region.
✨Tip Number 2
Brush up on your knowledge of drivers' hours regulations and industry standards. Being well-versed in these areas will demonstrate your expertise and readiness for the responsibilities of a Transport Operations Supervisor.
✨Tip Number 3
Network with professionals in the transport industry, especially those who have experience in operations roles. Engaging with others can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 4
Prepare to discuss your organisational skills and attention to detail in practical scenarios. Think of examples from your past experiences where you successfully managed schedules or handled incidents, as this will showcase your suitability for the position.
We think you need these skills to ace Transport Operations Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport operations. Emphasise your understanding of drivers' hours regulations and any previous supervisory roles you've held.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Show how your skills and experiences align with the needs of the company, particularly in managing daily transport operations and liaising with customers.
Highlight Relevant Skills: In your application, focus on your proficiency in Google Workspace and/or Microsoft Office Suite. Mention your organisational skills and attention to detail, as these are crucial for the role.
Show Enthusiasm for the Role: Convey your proactive attitude and passion for the transport industry in your application. Companies appreciate candidates who demonstrate a genuine interest in their operations and values.
How to prepare for a job interview at Streamline Search Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience in transport operations. Highlight specific examples where you've successfully managed scheduling, route planning, or dealt with incidents. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Transport Operations Supervisor, you'll need excellent communication skills. Be ready to demonstrate how you've effectively liaised with customers and team members in the past. Consider sharing a story that illustrates your ability to handle difficult conversations professionally.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of your interview. This could be about the company's future plans, the team you'll be working with, or the challenges they currently face. Asking thoughtful questions shows your enthusiasm for the role and helps you assess if it's the right fit for you.
