At a Glance
- Tasks: Install, repair, and maintain specialist systems while providing top-notch customer support.
- Company: Join a respected, family-run business with nearly 20 years in the healthcare sector.
- Benefits: Enjoy a competitive salary, company van, flexible hours, and private healthcare after one year.
- Other info: Flexible work schedule with opportunities for overtime and excellent career growth.
- Why this job: Make a real impact by solving technical challenges in diverse environments across the South Coast.
- Qualifications: Strong IT skills and a background in mechanical or electrical engineering are essential.
The predicted salary is between 40000 - 45000 € per year.
Field Service Engineer - South Coast
Salary: £40,000 - £45,000
Location: South Coast / Field Based
Hours: Flexible field-based schedule starting from 9:00am. Most days consist of 1-2 planned jobs, with engineers finishing once daily work is completed. 40 hours per week, Voluntary overtime at weekends if available.
Benefits:
- Company van & fuel card
- Phone & laptop provided
- 22 days holiday + bank holidays
- Pension scheme
- Death in service (2x salary)
- Private healthcare after 1 year service
- Quarterly performance-based bonus
About the Company:
Established for nearly 20 years, this independently owned specialist equipment provider has grown from a small family-run business into a respected UK-wide supplier within the healthcare and technical services sector. The company provides a full range of equipment supply, installation, servicing, maintenance, and technical support solutions, with a strong reputation for quality, reliability, and customer service.
The Role:
We are looking for a Field Service Engineer to join a growing technical support team covering customer sites across the South Coast. This is a field-based role involving installation, repair, maintenance, and support of specialist systems and equipment within customer environments. The role would suit someone with strong IT and technical engineering skills who is comfortable working independently, travelling to customer sites, and providing a high level of service in customer-facing environments. Engineers are typically assigned 2 jobs per day, with flexibility to manage their workload independently. Once jobs are completed, your day finishes. You will work from home and travel directly to sites using a company vehicle, with occasional visits to the main office for equipment and stock collection. On rare occasions, overnight stays may be required for larger installations and full lab setup projects. All travel and hotel costs are fully covered. Full product and systems training will be provided.
Key Responsibilities:
- Installation, configuration, repair, and maintenance of specialist systems and equipment
- PC and software installations across Windows, Microsoft, and Linux environments
- Supporting and learning specialist imaging and laboratory software systems
- Fault finding across IT, electrical, and mechanical systems
- Customer support and on-site technical assistance
- Assisting with full installations and setup of new laboratory areas
- Managing workload and travel schedule effectively
- Maintaining professional standards and documentation on customer sites
Requirements:
- Strong IT skills including PC hardware and software installation
- Experience with Microsoft and Linux operating systems
- Comfortable learning new software and imaging systems
- Mechanical and/or electrical engineering background
- Confident working in customer-facing environments
- Full UK driving licence
- Able to work independently and as part of a team
- Good time management and organisational skills
- Professional and reliable approach to customer service
- Ability to problem solve and think independently
Desirable Experience:
- Previous field service engineering experience
- Experience within medical, laboratory, healthcare, or regulated sectors
- Knowledge of CRM systems or technical support software
- Installation and commissioning experience in technical environments
Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom.
Field Service Engineer in Northgate employer: Streamline Search Ltd
As an independently owned specialist equipment provider with nearly 20 years of experience, we pride ourselves on fostering a supportive and flexible work culture for our Field Service Engineers. With competitive salaries, comprehensive benefits including private healthcare and performance bonuses, and opportunities for professional growth through extensive training, we ensure our employees feel valued and empowered while working across the beautiful South Coast. Join us to be part of a dedicated team that prioritises quality service and customer satisfaction in a dynamic field-based role.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Northgate
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since this role is all about installation and maintenance, brush up on your IT and engineering knowledge. You might even want to run through some common troubleshooting scenarios to impress during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. Plus, a referral can give you a leg up in the application process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate candidates who are ready to make an impact!
We think you need these skills to ace Field Service Engineer in Northgate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your IT and technical engineering skills. We want to see how your experience aligns with the role of a Field Service Engineer, so don’t be shy about showcasing relevant projects or roles you've had in the past.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your customer service experience and how you handle technical challenges, as these are key for us.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and provide solutions, especially in customer-facing situations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Streamline Search Ltd
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll need to showcase your strong IT and technical skills. Brush up on your knowledge of PC hardware, software installations, and the operating systems mentioned in the job description. Be ready to discuss any relevant experience you have with Microsoft and Linux environments.
✨Demonstrate Customer Service Skills
This role is customer-facing, so it's crucial to highlight your ability to provide excellent service. Prepare examples of how you've successfully handled customer interactions in the past, especially in technical support or field service roles. Show them you can communicate complex information clearly and effectively.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you approach troubleshooting and fault-finding. Think of specific instances where you've solved technical issues independently. This will demonstrate your problem-solving skills and your ability to think on your feet, which are essential for this position.
✨Show Your Flexibility and Independence
Since this role involves managing your own schedule and working independently, be prepared to discuss how you prioritise tasks and manage your time effectively. Share experiences that illustrate your ability to adapt to changing situations and work autonomously while still delivering high-quality results.
