Head of Customer Experience & Field Operations in Kent

Head of Customer Experience & Field Operations in Kent

Kent Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
Streamline Search Ltd

At a Glance

  • Tasks: Lead a dynamic customer service team and enhance service delivery.
  • Company: Streamline Search Ltd, a leader in the heating and home energy sector.
  • Benefits: Competitive salary and a range of additional perks.
  • Other info: Join a vibrant team focused on customer satisfaction and operational excellence.
  • Why this job: Make a real difference in customer experience and drive continuous improvement.
  • Qualifications: Experience in customer service and knowledge of the heating or home energy sector.

The predicted salary is between 50000 - 65000 Β£ per year.

Streamline Search Ltd is looking for an experienced Head of Customer Service based in Sevenoaks, Kent. You will lead a busy customer service and engineering function, ensuring high-quality service delivery while undergoing continuous improvement.

The ideal candidate will have a strong background in the heating or home energy sector and be responsible for overseeing customer inquiries, managing technical support, and fostering a customer-centric culture within the team.

This position offers a competitive salary and various additional benefits.

Head of Customer Experience & Field Operations in Kent employer: Streamline Search Ltd

Streamline Search Ltd is an exceptional employer that prioritises employee growth and a collaborative work culture in the heart of Sevenoaks, Kent. With a focus on continuous improvement and high-quality service delivery, employees benefit from competitive salaries, comprehensive training, and opportunities to lead initiatives that enhance customer experience in the heating and home energy sector.

Streamline Search Ltd

Contact Details:

Streamline Search Ltd Recruitment Team

We think you need these skills to ace Head of Customer Experience & Field Operations in Kent

Customer Service Management
Team Leadership
Continuous Improvement
Technical Support Management
Customer-Centric Culture Development
Heating Sector Knowledge
Home Energy Sector Knowledge