At a Glance
- Tasks: Lead a dynamic customer service team and enhance service delivery.
- Company: Streamline Search Ltd, a leader in the heating and home energy sector.
- Benefits: Competitive salary and a range of additional perks.
- Other info: Join a vibrant team focused on customer satisfaction and operational excellence.
- Why this job: Make a real difference in customer experience and drive continuous improvement.
- Qualifications: Experience in customer service and knowledge of the heating or home energy sector.
The predicted salary is between 50000 - 65000 Β£ per year.
Streamline Search Ltd is looking for an experienced Head of Customer Service based in Sevenoaks, Kent. You will lead a busy customer service and engineering function, ensuring high-quality service delivery while undergoing continuous improvement.
The ideal candidate will have a strong background in the heating or home energy sector and be responsible for overseeing customer inquiries, managing technical support, and fostering a customer-centric culture within the team.
This position offers a competitive salary and various additional benefits.
Head of Customer Experience & Field Operations in Kent employer: Streamline Search Ltd
Streamline Search Ltd is an exceptional employer that prioritises employee growth and a collaborative work culture in the heart of Sevenoaks, Kent. With a focus on continuous improvement and high-quality service delivery, employees benefit from competitive salaries, comprehensive training, and opportunities to lead initiatives that enhance customer experience in the heating and home energy sector.