Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and ensure smooth order processing while building strong relationships.
- Company: Join a dynamic team in a thriving manufacturing environment.
- Benefits: Competitive salary, performance bonuses, and full training provided.
- Other info: Flexible role with opportunities for growth in a fast-paced setting.
- Why this job: Be the vital link between sales and customers, making a real impact every day.
- Qualifications: Experience in manufacturing or engineering and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
A brand-new position has become available for a Customer Account Coordinator to join the business. This is a key, hands-on role acting as the link between sales, production, and dispatch, ensuring smooth day-to-day operations while maintaining strong relationships with existing customers. The role will involve managing customer accounts, processing and taking orders, and keeping clients regularly updated on the progress of their orders. There will also be an element of face-to-face customer interaction, so confidence in dealing with customers in person is important. It requires a flexible and proactive approach, with the expectation to work independently after initial training.
Package & Benefits
- Salary: £30,000-£40,000 per annum
- Hours: 39.5 hours/week (Monday-Thursday: 7:30 am-4:30 pm, Friday: 7:30 am-1:00 pm)
- Holiday: 20 days per year plus bank holidays
- Bonus: Performance-related Christmas bonus scheme linked to yearly turnover
- Training & Development: Full product training provided; support for in-house systems like Sage
Key Responsibilities
- Manage and maintain existing customer accounts
- Act as a point of contact for business development
- Take and process customer orders, ensuring accuracy and efficiency
- Keep customers updated on order progress and delivery timelines
- Liaise closely with sales, production, and dispatch teams to ensure smooth order flow
- Support day-to-day coordination across departments
- Build and maintain strong customer relationships
- Data analysis to support decision-making and operational improvements
Requirements
- Experience within a manufacturing or engineering environment
- Confident dealing with customers both over the phone and face-to-face
- Strong communication and organisational skills
- Ability to work independently and use initiative
- Comfortable working in a fast-paced environment
Customer Service Coordinator in Hove employer: Streamline Search Ltd
Contact Detail:
Streamline Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator in Hove
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your face-to-face interaction skills. Since this role involves dealing with customers directly, role-play scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Customer Service Coordinator in Hove
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Coordinator role. Highlight relevant experience in managing customer accounts and any previous roles where you’ve acted as a point of contact for clients. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your proactive approach can benefit our team. Don’t forget to mention your confidence in dealing with customers face-to-face, as that’s key for us.
Showcase Your Communication Skills: Since strong communication is vital for this position, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully communicated with customers or teams in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Streamline Search Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Account Coordinator role. Familiarise yourself with the key responsibilities like managing customer accounts and liaising with different teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with customers in the past, whether over the phone or face-to-face. This will highlight your ability to build strong relationships, which is crucial for the job.
✨Demonstrate Your Proactive Approach
Employers love candidates who take initiative. Think of instances where you've gone above and beyond to solve a problem or improve a process. Share these stories during your interview to showcase your proactive mindset, which is essential for managing customer accounts effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.