Internal Sales Advisor!
Our client is a family-owned business with over 30 years of success in their field.
On behalf of our client, we are looking to recruit a commercially minded individual to join their team. The successful candidate will be responsible for producing accurate and timely quotations.
Package:
- Monday-Friday 9:00am - 5:00pm FULLY OFFICE BASED - Hinxton
- Company pension scheme
- Opportunity to join company health scheme
- 25 days holiday + bank holidays
- Salary up to 28,000 (DOE)
Internal Sales Advisor - Responsibilities:
- Handle customer enquiries and orders via telephone, email and fax, ensuring they are processed promptly and efficiently.
- Manage web orders, identify errors and resolve issues following training, while liaising with warehouse staff and couriers to ensure smooth order processing and delivery.
- Provide customers with product support, carry out product research and develop product knowledge through ongoing training.
- Prepare accurate and competitive quotations, ensuring correct pricing and company margins, while identifying relevant cross-selling and product-gap opportunities.
- Manage the quotation pipeline, including saving and updating quotation records, following up outstanding quotations and closing inactive opportunities.
- Analyse customer purchasing activity to identify cross-selling, growth and reduced-spend opportunities, proactively following these up where appropriate.
- Review and adjust customer-specific margins as competence develops and support increasingly technical customer calls through continued product training.
- Handle overflow sales calls, arrange and dispatch product samples, make outbound quotation follow-up calls and attend internal product and team meetings.
Internal Sales Advisor - Requirements:
Essential
- Previous experience in an office-based customer service, order-processing, or sales support role
- A confident, professional telephone manner
- Familiarity with Microsoft Word and Outlook
- Good organisational skills and attention to detail
- Ability to work effectively as part of a small team
Desirable
- Previous knowledge of Sage 200 (an advantage but not a necessity)
- Previous experience in a sales, telesales, or quotation role
- Experience within a trade, construction, hardware or building products environment
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Internal Sales Advisor in Essex employer: Streamline Search Ltd
As a leading manufacturer of specialist sterilisation solutions, our company offers an exceptional work environment for Field Service Engineers, characterised by a strong commitment to employee development and a supportive culture. With competitive salaries, comprehensive benefits including a fully expensed vehicle, and opportunities for specific product training, we empower our engineers to excel in their roles while enjoying a healthy work-life balance. Join us in making a meaningful impact across various professional sectors, all while working in a dynamic and innovative setting.
