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- Tasks: Install, repair, and maintain specialist systems while providing top-notch customer support.
- Company: A respected, family-run equipment provider in the healthcare sector.
- Benefits: Company van, flexible hours, private healthcare, and performance bonuses.
- Other info: Enjoy a flexible schedule with opportunities for professional growth and training.
- Why this job: Join a dynamic team and make a real impact in technical support across the South Coast.
- Qualifications: Strong IT skills and a background in mechanical or electrical engineering.
The predicted salary is between 40000 - 45000 £ per year.
Salary: £40,000 - £45,000
Location: South Coast / Field Based
Hours: Flexible field-based schedule starting from 9:00am. Most days consist of 1-2 planned jobs, with engineers finishing once daily work is completed. 40 hours per week, voluntary overtime at weekends if available.
Benefits:
- Company van & fuel card
- Phone & laptop provided
- 22 days holiday + bank holidays
- Pension scheme
- Death in service (2x salary)
- Private healthcare after 1 year service
- Quarterly performance-based bonus
About the Company:
Established for nearly 20 years, this independently owned specialist equipment provider has grown from a small family-run business into a respected UK-wide supplier within the healthcare and technical services sector. The company provides a full range of equipment supply, installation, servicing, maintenance, and technical support solutions, with a strong reputation for quality, reliability, and customer service.
The Role:
We are looking for a Field Service Engineer to join a growing technical support team covering customer sites across the South Coast. This is a field-based role involving installation, repair, maintenance, and support of specialist systems and equipment within customer environments. The role would suit someone with strong IT and technical engineering skills who is comfortable working independently, travelling to customer sites, and providing a high level of service in customer-facing environments. Engineers are typically assigned 2 jobs per day, with flexibility to manage their workload independently. Once jobs are completed, your day finishes. You will work from home and travel directly to sites using a company vehicle, with occasional visits to the main office for equipment and stock collection. On rare occasions, overnight stays may be required for larger installations and full lab setup projects. All travel and hotel costs are fully covered. Full product and systems training will be provided.
Key Responsibilities:
- Installation, configuration, repair, and maintenance of specialist systems and equipment
- PC and software installations across Windows, Microsoft, and Linux environments
- Supporting and learning specialist imaging and laboratory software systems
- Fault finding across IT, electrical, and mechanical systems
- Customer support and on-site technical assistance
- Assisting with full installations and setup of new laboratory areas
- Managing workload and travel schedule effectively
- Maintaining professional standards and documentation on customer sites
Requirements:
- Strong IT skills including PC hardware and software installation
- Experience with Microsoft and Linux operating systems
- Comfortable learning new software and imaging systems
- Mechanical and/or electrical engineering background
- Confident working in customer-facing environments
- Full UK driving licence
- Able to work independently and as part of a team
- Good time management and organisational skills
- Professional and reliable approach to customer service
- Ability to problem solve and think independently
Desirable Experience:
- Previous field service engineering experience
- Experience within medical, laboratory, healthcare, or regulated sectors
- Knowledge of CRM systems or technical support software
- Installation and commissioning experience in technical environments
Field Service Engineer in Crawley employer: Streamline Search Ltd
Contact Detail:
Streamline Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on that perfect Field Service Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a LinkedIn profile that highlights your technical expertise and past projects. This is your chance to shine and demonstrate why you're the best fit for the job.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to field service engineering. Think about how you can showcase your problem-solving skills and customer service experience.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Field Service Engineer in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT and technical engineering skills. We want to see how your experience aligns with the role of a Field Service Engineer, so don’t be shy about showcasing relevant projects or roles you've had in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your customer service experience and how you handle technical challenges, as these are key for us.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and come up with solutions, especially in customer-facing situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Streamline Search Ltd
✨Know Your Stuff
Make sure you brush up on your technical skills, especially around IT and engineering. Familiarise yourself with the specific systems and equipment mentioned in the job description. Being able to discuss your experience with Microsoft and Linux operating systems will definitely impress.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent service in the past. Think about times when you solved a problem for a customer or went above and beyond to ensure their satisfaction.
✨Demonstrate Flexibility and Independence
This position requires a lot of self-management and flexibility. Be ready to talk about how you’ve successfully managed your own workload in previous roles. Highlight any experiences where you had to adapt quickly to changing circumstances or work independently.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the company culture, the team you'll be working with, or specifics about the training provided. It shows you're genuinely interested and have done your homework!