At a Glance
- Tasks: Support engineering teams and manage office functions in a dynamic environment.
- Company: Established air-conditioning specialist with a strong reputation for quality.
- Benefits: Salary up to £30,000, 28 days holiday, and a friendly team atmosphere.
- Other info: Exciting opportunity for career growth in a thriving business.
- Why this job: Join a growing company and make a real impact in a supportive role.
- Qualifications: Organisational skills, good communication, and experience in an office environment.
The predicted salary is between 27000 - 30000 £ per year.
Location: Rayleigh, Essex
Hours: 8.30am – 4.30pm, Monday – Friday
Salary: £27,000 – £30,000
Holiday: 28 Days including Bank Holidays
Sector: HVAC, Airconditioning, Administration
Our client is a well‑established air‑conditioning specialist providing design, installation, servicing, and repair solutions for both residential and commercial customers across London and the Southeast. The company has built a strong reputation for delivering high‑quality, energy‑efficient climate‑control systems, working with leading manufacturers including Mitsubishi Electric and Daikin. With a customer‑focused approach, our client offers tailored solutions ranging from single‑room installations to large‑scale commercial HVAC projects, backed by expert in‑house engineers and excellent after‑care support.
Due to continued business growth, they are looking to recruit an administrator to support their engineering teams and office functions. As an administrator, you’ll be the primary point of contact for enquiries, organising the engineer’s diaries, following up on appointments and ensuring the smooth operation of the office overall.
Position Duties:
- Handle inbound calls, process orders, respond to enquiries, and deliver a high standard of customer service.
- Coordinate with customers, suppliers, couriers, and internal teams to resolve queries efficiently.
- Accurately raise and manage sales orders, including product details, pricing, delivery information, and notes.
- Provide general administrative support and cover for team members as required.
- Prepare and issue invoices, credit notes, and supporting documentation.
- Maintain well‑organised digital records of orders, invoices, delivery notes, and statements.
- Code invoices and process timesheets in line with internal procedures.
- Update and track opportunities, including proactive quote follow‑ups.
Position Requirements:
- High level of organisational skills.
- Time management skills are essential to this position for yourself and the engineers whose diaries you’ll be overseeing.
- Excellent telephone manner, along with clear written and verbal communication skills.
- Experience in a similar office environment within HVAC, construction or another relevant field.
- Good IT skills, with Excel and Outlook.
- Adaptability to changing priorities, with a strong ‘can do’ attitude.
- Ability to reliably commute to the office based in Rayleigh.
Position Remuneration:
- Salary of up to £30,000 depending on experience.
- Regular working hours, with a 4.30pm daily finish.
- 20 days of annual leave, plus 8 bank holidays.
- Company pension scheme.
- Friendly office and working environment, with a dynamic team of engineers.
This is a rarely available opportunity to join a small business that is looking to grow exponentially in the next couple of years.
Administrator employer: Streamline Search Ltd
Join a well-established air-conditioning specialist in Rayleigh, Essex, where you will be part of a friendly and dynamic team dedicated to delivering high-quality climate-control solutions. With a strong focus on employee growth and a supportive work culture, this role offers regular hours, a competitive salary, and generous holiday entitlement, making it an excellent opportunity for those seeking meaningful employment in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the HVAC or admin sectors. You never know who might have a lead on that perfect job for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Knowing their approach to customer service and their products will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your communication skills! Since you'll be handling calls and enquiries, being clear and confident on the phone is key. Try role-playing with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your organisational skills and any relevant experience in HVAC or similar fields. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for this role. Don’t forget to mention your adaptability and 'can do' attitude!
Show Off Your IT Skills:Since good IT skills are essential, make sure to mention your proficiency with Excel and Outlook. If you've used any other software that could be relevant, let us know – we love tech-savvy candidates!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Streamline Search Ltd
✨Know Your Stuff
Make sure you understand the HVAC industry and the specific role of an administrator within it. Brush up on common terminology and processes related to air-conditioning systems, as this will show your potential employer that you're genuinely interested and knowledgeable.
✨Show Off Your Organisational Skills
Since this role requires a high level of organisation, be prepared to discuss how you've managed multiple tasks in previous jobs. Bring examples of how you’ve successfully coordinated schedules or handled customer enquiries efficiently.
✨Practice Your Communication
With excellent telephone manner and clear communication being key for this position, practice answering common interview questions out loud. You might even want to role-play with a friend to get comfortable with articulating your thoughts clearly.
✨Demonstrate Your Adaptability
The job description mentions the need for adaptability to changing priorities. Think of examples from your past where you had to adjust quickly to new situations or challenges, and be ready to share these during your interview.
