At a Glance
- Tasks: Manage online ironmongery operations, customer orders, and enhance the shopping experience.
- Company: Join a growing business in the architectural ironmongery sector.
- Benefits: Earn £30,000 plus commission with hybrid working options.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Combine technical skills with sales to make a real impact.
- Qualifications: Experience in ironmongery or fire doors, strong customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
Ironmongery Sales Coordinator
Salary: £30,000 Basic + Commission
Working Hours: Mon - Friday 40 hours a week, Hybrid working potential for the right candidate
The Opportunity
We are looking for an experienced Ironmonger or someone with a strong background in architectural ironmongery to join an established and growing business, taking responsibility for the day-to-day management of its online ironmongery operation. This is a varied role combining technical knowledge, sales administration, customer service and order management. You will play a key role in ensuring the online shop is kept up to date, customer enquiries are managed effectively and orders are processed and delivered efficiently.
The ideal candidate will have previous experience within the ironmongery or fire door industry, with the technical understanding to interpret floor plans, understand door specifications and identify the correct ironmongery requirements on a door-by-door basis. You will act as an important point of contact for customers, keeping them informed throughout the ordering and delivery process, while also identifying opportunities to generate additional sales and grow the online business. This is an excellent opportunity for someone with an ironmongery background who enjoys a combination of technical work, sales and customer interaction.
Key Responsibilities
- Online Shop & Sales Administration
- Managing and maintaining the company's online ironmongery shop.
- Ensuring product listings, descriptions, specifications and pricing are accurate and regularly updated.
- Processing incoming customer orders and online enquiries.
- Managing order confirmations, stock availability and delivery schedules.
- Ensuring orders are processed accurately and efficiently.
- Identifying opportunities to improve the online customer experience and increase sales.
- Technical Ironmongery & Fire Door Knowledge
- Using your knowledge of architectural ironmongery to assist customers with product selection.
- Interpreting floor plans, door schedules and technical drawings.
- Understanding fire door requirements and the importance of selecting suitable, compatible ironmongery.
- Reviewing individual door specifications and identifying the required products on a door-by-door basis.
- Assisting customers with technical product queries and providing appropriate solutions.
- Understanding relevant fire door hardware requirements and product specifications.
- Customer & Order Management
- Acting as a key point of contact for customers throughout the order process.
- Keeping clients updated on order progress, lead times and delivery schedules.
- Coordinating with suppliers to ensure products are available and delivered on time.
- Managing customer queries and resolving any order or delivery issues.
- Building strong relationships with existing customers and encouraging repeat business.
- Sales & Business Development
- Handling incoming sales enquiries and converting opportunities into orders.
- Identifying opportunities to upsell additional products and generate repeat business.
- Developing relationships with contractors, installers, builders and other industry professionals.
- Supporting the continued growth and development of the online ironmongery business.
What We're Looking For
- Previous experience within architectural ironmongery, ideally as a qualified or experienced ironmonger.
- A good understanding of fire door ironmongery and associated products.
- Ability to read and interpret floor plans, door schedules and technical drawings.
- Understanding of door-by-door ironmongery specifications.
- Previous experience in sales administration, order processing or customer service.
- Strong organisational skills and attention to detail.
- Confident communicating with customers and suppliers.
- Comfortable working with online ordering systems and maintaining product information.
- A commercially minded approach with an interest in sales and business growth.
- Someone who can work independently and take ownership of their responsibilities.
Sales Admin - Ironmongery in London employer: Streamline Search Limited
As a leading manufacturer of specialist sterilisation solutions, our company offers an exceptional work environment for Field Service Engineers, characterised by a strong commitment to employee development and support. With benefits such as a fully expensed company vehicle, generous holiday allowance, and specific product training, we foster a culture of growth and collaboration, ensuring that our engineers are well-equipped to excel in their roles while making a meaningful impact in the professional, research, and clinical sectors. Join us and be part of a team that values innovation, quality, and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Admin - Ironmongery in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Admin - Ironmongery at Streamline Search Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Streamline Search Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Admin - Ironmongery. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Admin - Ironmongery in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Streamline Search Limited:When writing your cover letter, make sure to tailor your message specifically for Streamline Search Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Streamline Search Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Streamline Search Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Streamline Search Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Streamline Search Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
