At a Glance
- Tasks: Be the go-to person for customers, managing service bookings and ensuring smooth communication.
- Company: Join a vibrant motorcycle dealership with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, pension contributions, and staff discounts.
- Other info: Great opportunities for career development in a supportive environment.
- Why this job: Combine your passion for motorcycles with a rewarding customer service role.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 30000 - 35000 £ per year.
We are seeking a motivated and customer-focused Service Advisor to join our busy motorcycle dealership. You will be the key point of contact between customers and the workshop, ensuring a smooth and professional experience from booking through to completion of service and repair work. This is a fast-paced role requiring strong communication skills, organisation, and the ability to manage multiple tasks while delivering excellent customer service.
Key Responsibilities
- Manage service, MOT, repair, and maintenance bookings
- Act as the main liaison between customers and workshop technicians
- Provide clear updates on vehicle progress and completion times
- Identify and communicate additional repair or service work
- Upsell relevant service, maintenance, and parts opportunities
- Process parts enquiries and place orders where required
- Ensure all job cards, records, and systems are accurately maintained
- Always deliver excellent customer service
- Work closely with the workshop team to ensure efficient workflow
About You
- Strong customer service and communication skills
- Highly organised with the ability to manage a busy workload
- Confident working in a dealership or automotive environment
- Commercially aware with the ability to spot sales opportunities
- Comfortable working as part of a team in a fast-paced environment
- Passion for motorcycles (desirable but not essential)
What We Offer
- Pension contribution
- Staff discount on products and services
- Supportive working environment
- Opportunity to develop within the business
Aftersales Advisor in Hampshire employer: Streamline Search Limited
Join our dynamic motorcycle dealership in Chichester, where we prioritise a supportive work culture and offer competitive salaries ranging from £30,000 to £35,000. As an Aftersales Advisor, you'll benefit from a pension contribution, staff discounts, and ample opportunities for professional growth in a fast-paced environment that values excellent customer service and teamwork.
