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- Tasks: Install, repair, and maintain specialist systems while providing top-notch customer support.
- Company: Established tech provider with a strong reputation in healthcare and technical services.
- Benefits: Company van, flexible hours, 22 days holiday, private healthcare, and performance bonuses.
- Other info: Flexible field-based role with opportunities for training and career growth.
- Why this job: Join a dynamic team and make a real impact in the healthcare sector.
- Qualifications: Strong IT skills, mechanical/electrical background, and a full UK driving licence.
The predicted salary is between 40000 - 45000 £ per year.
Salary: £40,000 - £45,000
Location: South Coast / Field Based
Hours: Flexible field-based schedule starting from 9:00am. Most days consist of 1-2 planned jobs, with engineers finishing once daily work is completed. 40 hours per week, Voluntary overtime at weekends if available.
Benefits:
- Company van & fuel card
- Phone & laptop provided
- 22 days holiday + bank holidays
- Pension scheme
- Death in service (2x salary)
- Private healthcare after 1 year service
- Quarterly performance-based bonus
About the Company:
Established for nearly 20 years, this independently owned specialist equipment provider has grown from a small family-run business into a respected UK-wide supplier within the healthcare and technical services sector. The company provides a full range of equipment supply, installation, servicing, maintenance, and technical support solutions, with a strong reputation for quality, reliability, and customer service.
The Role:
We are looking for a Field Service Engineer to join a growing technical support team covering customer sites across the South Coast. This is a field-based role involving installation, repair, maintenance, and support of specialist systems and equipment within customer environments.
The role would suit someone with strong IT and technical engineering skills who is comfortable working independently, travelling to customer sites, and providing a high level of service in customer-facing environments. Engineers are typically assigned 2 jobs per day, with flexibility to manage their workload independently. Once jobs are completed, your day finishes. You will work from home and travel directly to sites using a company vehicle, with occasional visits to the main office for equipment and stock collection. On rare occasions, overnight stays may be required for larger installations and full lab setup projects. All travel and hotel costs are fully covered. Full product and systems training will be provided.
Key Responsibilities:
- Installation, configuration, repair, and maintenance of specialist systems and equipment
- PC and software installations across Windows, Microsoft, and Linux environments
- Supporting and learning specialist imaging and laboratory software systems
- Fault finding across IT, electrical, and mechanical systems
- Customer support and on-site technical assistance
- Assisting with full installations and setup of new laboratory areas
- Managing workload and travel schedule effectively
- Maintaining professional standards and documentation on customer sites
Requirements:
- Strong IT skills including PC hardware and software installation
- Experience with Microsoft and Linux operating systems
- Comfortable learning new software and imaging systems
- Mechanical and/or electrical engineering background
- Confident working in customer-facing environments
- Full UK driving licence
- Able to work independently and as part of a team
- Good time management and organisational skills
- Professional and reliable approach to customer service
- Ability to problem solve and think independently
Desirable Experience:
- Previous field service engineering experience
- Experience within medical, laboratory, healthcare, or regulated sectors
- Knowledge of CRM systems or technical support software
- Installation and commissioning experience in technical environments
Field Service Engineer employer: Streamline Search Limited
Contact Detail:
Streamline Search Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on that perfect Field Service Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your technical projects and achievements. This can really set you apart from other candidates when you're applying for jobs.
✨Tip Number 3
Prepare for interviews by practising common questions related to field service engineering. Think about how you can demonstrate your problem-solving skills and customer service experience during the chat.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Field Service Engineer role. We want to see how your background in IT and engineering fits with what we're looking for, so don’t be shy about showcasing relevant projects or roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a bit of personality, so let us know what makes you tick.
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've successfully solved technical issues or provided excellent customer service. We’re all about finding solutions, so showing us your problem-solving prowess will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Streamline Search Limited
✨Know Your Tech Inside Out
Make sure you brush up on your IT and engineering skills before the interview. Be ready to discuss your experience with PC hardware, software installations, and any specific systems mentioned in the job description. This will show that you're not just familiar with the basics but can handle the technical demands of the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent service in the past. Think about times when you solved a problem for a customer or went above and beyond to ensure their satisfaction. This will highlight your ability to work in customer-facing environments.
✨Demonstrate Your Problem-Solving Ability
Field Service Engineers often face unexpected challenges. Prepare to discuss specific instances where you've had to troubleshoot issues on the spot. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly illustrate your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the types of projects you might be working on. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.