At a Glance
- Tasks: Be the go-to person for customers, managing service bookings and ensuring smooth communication.
- Company: Join a vibrant motorcycle dealership with a supportive team atmosphere.
- Benefits: Enjoy a competitive salary, pension contributions, and staff discounts.
- Other info: Great opportunities for career development in a dynamic setting.
- Why this job: Combine your passion for customer service and motorcycles in a fast-paced environment.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 30000 - 35000 £ per year.
We are seeking a motivated and customer-focused Service Advisor to join our busy motorcycle dealership. You will be the key point of contact between customers and the workshop, ensuring a smooth and professional experience from booking through to completion of service and repair work. This is a fast-paced role requiring strong communication skills, organisation, and the ability to manage multiple tasks while delivering excellent customer service.
Key Responsibilities
- Manage service, MOT, repair, and maintenance bookings
- Act as the main liaison between customers and workshop technicians
- Provide clear updates on vehicle progress and completion times
- Identify and communicate additional repair or service work
- Upsell relevant service, maintenance, and parts opportunities
- Process parts enquiries and place orders where required
- Ensure all job cards, records, and systems are accurately maintained
- Always deliver excellent customer service
- Work closely with the workshop team to ensure efficient workflow
About You
- Strong customer service and communication skills
- Highly organised with the ability to manage a busy workload
- Confident working in a dealership or automotive environment
- Commercially aware with the ability to spot sales opportunities
- Comfortable working as part of a team in a fast-paced environment
- Passion for motorcycles (desirable but not essential)
What We Offer
- Pension contribution
- Staff discount on products and services
- Supportive working environment
- Opportunity to develop within the business
Aftersales Advisor employer: Streamline Search Limited
Join a dynamic motorcycle dealership in Chichester, where we prioritise a supportive work culture and employee development. As an Aftersales Advisor, you'll enjoy competitive salary packages, pension contributions, and staff discounts, all while working in a fast-paced environment that values excellent customer service and teamwork. With opportunities for growth within the business, this role is perfect for those passionate about delivering exceptional service in the automotive industry.
