At a Glance
- Tasks: Manage client inquiries and service requests while dispatching field teams.
- Company: Join a dynamic recruitment agency in the waste-management sector.
- Benefits: Flexible working hours and opportunities for career growth.
- Why this job: Be a key player in ensuring timely service delivery and making a difference.
- Qualifications: Strong communication skills and attention to detail; customer service experience preferred.
- Other info: Office-based role with a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
A recruitment agency is seeking a Help Desk Administrator in Epping, Essex. This office-based role involves managing client inquiries and service requests, dispatching field teams, and maintaining accurate records.
Candidates should have strong communication skills and attention to detail. Flexibility in working hours is required, and experience in a customer service role is preferred. This position is integral to ensuring timely service delivery in the waste-management sector.
Help Desk Administrator — Waste-Management Support employer: Streamline Recruitment
Contact Detail:
Streamline Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Help Desk Administrator — Waste-Management Support
✨Tip Number 1
Make sure you research the company and the waste-management sector before your interview. Knowing their values and recent projects can help us stand out as candidates who are genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves managing client inquiries, we should be ready to demonstrate our ability to communicate clearly and effectively during the interview.
✨Tip Number 3
Be prepared to discuss how you handle service requests and manage records. We can share specific examples from past experiences that highlight our attention to detail and organisational skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed, and we can keep track of your progress throughout the hiring process.
We think you need these skills to ace Help Desk Administrator — Waste-Management Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills that match the Help Desk Administrator role. We want to see how your background fits with managing client inquiries and service requests.
Show Off Your Communication Skills: Since strong communication is key for this position, use your cover letter to demonstrate how you've effectively communicated in past roles. We love seeing examples of how you’ve handled client interactions or resolved issues.
Be Detail-Oriented: Attention to detail is crucial for maintaining accurate records. In your application, mention specific instances where your attention to detail made a difference in your previous jobs. We appreciate candidates who can showcase this skill!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Streamline Recruitment
✨Know Your Waste-Management Basics
Before the interview, brush up on the basics of waste management and the specific services the company offers. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples from your past experiences where you effectively handled client inquiries or resolved issues. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Attention to Detail
Be ready to discuss how you maintain accurate records and manage service requests. You might even want to bring a sample of your organisational skills, like a well-maintained log or a project plan, to showcase your attention to detail.
✨Flexibility is Key
As flexibility in working hours is required, be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any previous roles where you successfully managed varying hours or unexpected changes.