At a Glance
- Tasks: Manage key client accounts and drive revenue through tailored merchandise solutions.
- Company: Join Streamline Corporate, a growing B2B merchandise and clothing business.
- Benefits: Enjoy profit sharing, personal development, employee discounts, and flexible working.
- Other info: Dynamic role with opportunities for growth and collaboration in a diverse team.
- Why this job: Make a real impact by transforming brands for respected institutions.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
It is an exciting time to join Streamline Corporate as we continue to grow our B2B merchandise and clothing business, partnering with our clients to transform their brands across Universities, Legal, Professional and Financial Services. With strong growth in recent years and exciting plans for the future, we are looking for an experienced Key Account Manager to join us.
We’re looking for a commercially astute Key Account Manager to lead and grow a portfolio of high-value clients across universities, legal, financial and professional services sectors. This is a strategic role focused on driving revenue, deepening partnerships, and delivering premium branded merchandise and clothing solutions to some of the UK’s most respected institutions.
Job Purpose
The Key Account Manager (KAM) is responsible for nurturing and expanding strategic client relationships within the merchandise and clothing industry, serving as the primary point of contact for a portfolio of key accounts. This role is critical in delivering exceptional customer care by ensuring proactive, responsive, and solutions-driven communication—both face-to-face and virtually. The KAM is focused on enriching the overall customer experience by providing personalized merchandise and clothing solutions that align with each client’s brand objectives. Through regular performance reviews and strategic insight sharing, the KAM drives year-on-year satisfaction, loyalty, and retention. Financial accountability is central to this role, including ownership of account budgets, tracking client spend, and monitoring margin performance. The KAM also leads the implementation of ongoing service improvements and keeps clients informed of new, innovative, and relevant merchandise offerings that add value. Ultimately, this role supports long-term client partnerships by combining strong commercial acumen with a commitment to exceptional service and continuous improvement.
Key Responsibilities & Duties
- Maintain regular, proactive communication with clients through scheduled face-to-face meetings, video calls, and phone calls to ensure alignment with their business objectives.
- Develop tailored account plans that reflect each client’s unique needs and priorities.
- Achieve weekly call target of between 10-20 connected phone calls.
- Achieve weekly meetings target of between 3-8 completed meetings.
- Log all client interaction and sales pipeline on HubSpot.
- Serve as the trusted advisor, understanding client goals and offering consultative solutions that demonstrate your expertise in their industry.
- Meet or exceed sales targets and goals for key accounts.
- Responsible for selling volume or company offerings to existing clients.
- Responsible for executing phone-based sales, selling conversations, following up quotations and maximising sales opportunities.
- Act as a buffer to prevent the BD team from engaging with people who are already “sold”.
- Support negotiation of new and retendering contracts and agreements.
- Ensure contracts and agreements are adhered to and renewed as necessary.
- Grow sales pipeline through consistent lead measure activity.
- Use processes fully such as Quote Handovers and Order Handovers.
- Prepare regular reports on key account performance, including sales forecasts and activity.
- Analyse account performance data to identify trends, opportunities, and areas for improvement.
- Collaborate with internal teams to ensure the successful delivery of products and services to key accounts.
- Stay updated with industry trends and best practices.
- Continuously improve knowledge and skills related to key account management and the industry.
- Review current product mix and propose relevant changes.
We envisage this role to be a mix of home/office and 2 days a week visiting clients.
Our Streamline employee values:
- Execute relentlessly.
- Client first, always.
- We win together, never alone.
- Profit Share.
- Personal Development Program (including Company Funded Training).
- Company Pension.
- Employee Discounts.
- Employee Assistance Programme.
- Free Parking.
Streamline is an equal opportunities employer and values the unique perspective a diverse workforce brings to what we do.
Key Account Manager employer: Streamline Corporate
Streamline Corporate is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and client-centricity are at the forefront. With a strong focus on personal development through company-funded training and a profit-sharing scheme, employees are empowered to thrive in their roles while enjoying benefits such as flexible working arrangements and a supportive environment. Located in a vibrant area, Streamline fosters a diverse workforce, ensuring that every team member's unique perspective contributes to our collective success.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager at Streamline Corporate, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Streamline Corporate. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Streamline Corporate:When writing your cover letter, make sure to tailor your message specifically for Streamline Corporate. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Streamline Corporate
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Streamline Corporate that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Streamline Corporate that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Streamline Corporate’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
