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- Tasks: Lead and grow key client relationships in the merchandise and clothing industry.
- Company: Join Streamline Corporate, a rapidly growing B2B merchandise company.
- Benefits: Competitive salary, bonuses, hybrid work, and a supportive team culture.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact by transforming brands for respected institutions.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 45000 - 50000 £ per year.
It is an exciting time to join Streamline Corporate as we continue to grow our B2B merchandise and clothing business, partnering with our clients to transform their brands across Universities, Legal, Professional and Financial Services. With strong growth in recent years and exciting plans for the future, we are looking for an experienced Key Account Manager to join us. This is a strategic role focused on driving revenue, deepening partnerships, and delivering premium branded merchandise and clothing solutions to some of the UK's most respected institutions.
Job Purpose
The Key Account Manager (KAM) is responsible for nurturing and expanding strategic client relationships within the merchandise and clothing industry, serving as the primary point of contact for a portfolio of key accounts. This role is critical in delivering exceptional customer care by ensuring proactive, responsive, and solutions-driven communication—both face-to-face and virtually. The KAM is focused on enriching the overall customer experience by providing personalized merchandise and clothing solutions that align with each client's brand objectives. Through regular performance reviews and strategic insight sharing, the KAM drives year-on-year satisfaction, loyalty, and retention.
Financial accountability is central to this role, including ownership of account budgets, tracking client spend, and monitoring margin performance. The KAM also leads the implementation of ongoing service improvements and keeps clients informed of new, innovative, and relevant merchandise offerings that add value. Ultimately, this role supports long-term client partnerships by combining strong commercial acumen with a commitment to exceptional service and continuous improvement.
Key Responsibilities & Duties include but are not limited to:
- Maintain regular, proactive communication with clients through scheduled face-to-face meetings, video calls, and phone calls to ensure alignment with their business objectives.
- Develop tailored account plans that reflect each client's unique needs and priorities.
- Achieve weekly call target of between 10-20 connected phone calls.
- Achieve weekly meetings target of between 3-8 completed meetings.
- Log all client interaction and sales pipeline on HubSpot.
- Serve as the trusted advisor, understanding client goals and offering consultative solutions that demonstrate your expertise in their industry.
- Meet or exceed sales targets and goals for key accounts.
- Responsible for selling volume or company offerings to existing clients.
- Support negotiation of new and retendering contracts and agreements.
- Ensure contracts and agreements are adhered to and renewed as necessary.
- Grow sales pipeline through consistent lead measure activity.
- Prepare regular reports on key account performance, including sales forecasts and activity.
- Analyse account performance data to identify trends, opportunities, and areas for improvement.
- Collaborate with internal teams to ensure the successful delivery of products and services to key accounts.
- Stay updated with industry trends and best practices.
- Continuously improve knowledge and skills related to key account management and the industry.
- Review current product mix and propose relevant changes.
We envisage this role will be three office days and two client visit days.
Our Streamline employee values:
- Maximise every move
- Execute relentlessly
- Client first, always
- We win together, never alone
Location: Edinburgh, Edinburgh, City of (Hybrid)
Department: Sales
Employment Type: Full-Time
Minimum Experience: Experienced
Compensation: £45,000 - £50,000 per annum base salary (DOE), plus bonuses (OTE £58,950 - £63,800)
Key Account Manager in Edinburgh employer: Streamline Corporate Ltd
Contact Detail:
Streamline Corporate Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research Streamline Corporate and understand their values, products, and clients. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews! Think about how your experience aligns with the role of Key Account Manager. Be ready to share specific examples of how you've driven revenue and built strong client relationships in the past.
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Key Account Manager in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in managing client relationships and driving revenue, as these are key aspects of the job. We want to see how you can bring value to our team!
Showcase Your Commercial Acumen: In your application, demonstrate your understanding of the merchandise and clothing industry. Share examples of how you've successfully managed budgets and tracked performance in previous roles. This will show us you're the commercially astute candidate we're looking for!
Highlight Your Communication Skills: Since this role involves a lot of client interaction, make sure to emphasise your communication skills. Whether it's face-to-face meetings or virtual calls, we want to know how you build and maintain strong client relationships. Give us some examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the Streamline team!
How to prepare for a job interview at Streamline Corporate Ltd
✨Know Your Clients
Before the interview, research Streamline Corporate's key clients and their industries. Understand their brand objectives and how the company’s merchandise solutions can enhance their image. This will show your commercial acumen and readiness to engage with high-value accounts.
✨Demonstrate Your Communication Skills
As a Key Account Manager, effective communication is crucial. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss your approach to proactive communication and how you ensure alignment with client goals.
✨Showcase Your Strategic Thinking
Think about how you would develop tailored account plans for different clients. During the interview, share specific strategies you've used to drive revenue and deepen partnerships. Highlight your ability to analyse account performance data and identify opportunities for improvement.
✨Prepare for Financial Accountability Questions
Since financial accountability is central to this role, be prepared to discuss your experience with budget management and tracking client spend. Bring examples of how you've met or exceeded sales targets and how you’ve handled contract negotiations in previous roles.