At a Glance
- Tasks: Manage client orders and ensure exceptional service while collaborating with the sales team.
- Company: Join Streamline Corporate, a leader in branded merchandise and innovative solutions.
- Benefits: Competitive salary, profit share bonus, and a focus on equality and diversity.
- Other info: Opportunity for growth in a supportive and collaborative environment.
- Why this job: Be part of a dynamic team that values creativity and client satisfaction.
- Qualifications: Experience in customer care, strong communication skills, and IT literacy.
The predicted salary is between 26500 - 28200 £ per year.
About us
At Streamline Corporate we're a market leader in our field, providing branded merchandise, branded clothing and uniforms across multiple industries, to internationally recognized brands and employers to help engage their people and promote a sense of pride and belonging. We live by our mission to our clients by being "your partner for growth and transformation". From creative brand launches to large employee gifting schemes, we're all about making inspiring things happen. We don't simply deliver the same old, we innovate and pave the way forward within our industry - whether that's in constantly improving our service or with our ever-evolving collection of products.
The role
We're looking to add an additional team member to our amazing team, looking for a proactive Admin Account Executive who puts the client at the heart of everything they do. You would be responsible for the day-to-day handling of orders and production of orders generated by the Key Account Manager team ensuring client satisfaction. A strong decision maker and problem solver, you use your positive "can-do attitude" to get things done and be able to juggle competing priorities. You're a natural team player who builds strong relationships with clients and stakeholders alike and you jump at the chance to help your colleagues. As a vital link between our Sales team and our clients you'll expedite workflow in the best interests of the client whilst ensuring you provide a service that is exceptional.
What the successful candidate will need to have:
- Proven experience in a customer care role
- A strong communicator
- Be a true team player
- IT literate
Key Responsibilities & Duties
Major Responsibilities include but are not limited to:
- Build rapport with internal & external clients over the telephone and by email
- Receive customer orders from Key Account Managers and raise sales order forms on Imprint
- Contact suppliers for costings on repeat client orders to confirm accurate pricing
- Check artwork, have new artwork created and ensure changes are signed off by the client
- Raise purchase orders to suppliers and send all necessary approved artwork to customers
- Enter details of any order onto the new order smart sheet and production control smart sheet
- Carry out production updates with suppliers to ensure production runs to agreed timescales
- Give all necessary paperwork to the warehouse so the warehouse team know if they need to dispatch goods immediately or hold goods in stock
- Answer incoming calls and handle all necessary client or supplier queries and hand calls to the relevant person in the business
- Manage & update online order portal for clients
- Check and file samples in the relevant client file
- Work closely with all other departments and the relevant supply chain to achieve agreed contractual due dates
- Monitor all causes of late/excessive lead times and identify and implement corrective actions
- Log any client, internal process or supplier issues on NCR Smartsheet
- Focus on process improvement with a view to minimising lead times
- Communicate effectively with customers from receipt of order to delivery
- Provide monthly stock reports to clients
Supporting the Key Account Management team and clients, you will be joining an established team of production planners with a strong focus on outstanding client satisfaction. In return you'll earn a competitive salary, between £26,500 - £28,200 (Dependent on experience) and a company wide profit share bonus (estimated to be circa 6-7% of annual average). We are committed to promoting equality and diversity and welcome applications from all sections of the community.
Account Executive employer: Streamline Corporate Ltd
Streamline Corporate Ltd is an exceptional employer located in the vibrant city of Edinburgh, offering a collaborative work culture that prioritises teamwork and clear communication. Employees benefit from a supportive environment that fosters professional growth and development, alongside competitive profit-sharing opportunities that reward dedication and performance. With a focus on client satisfaction and strong relationships, this role provides a meaningful chance to contribute to the success of both clients and the company.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Executive at Streamline Corporate Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Streamline Corporate Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Streamline Corporate Ltd:When writing your cover letter, make sure to tailor your message specifically for Streamline Corporate Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Streamline Corporate Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Streamline Corporate Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Streamline Corporate Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Streamline Corporate Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
