At a Glance
- Tasks: Lead operations to deliver world-class live and on-demand video experiences.
- Company: Join StreamAMG, a leader in live sports and media streaming.
- Benefits: Competitive salary, annual bonus, and opportunities for professional growth.
- Other info: Be part of a dynamic team shaping the future of live delivery.
- Why this job: Make a real impact in a high-pressure environment with global audiences.
- Qualifications: Proven leadership in operations within OTT or digital media.
The predicted salary is between 43200 - 72000 £ per year.
At StreamAMG, we power some of the world’s biggest sports, media and betting brands to deliver live and on-demand video at scale. Every year, we deliver more than 15,000 live events globally - moments that matter to fans, clients and partners alike. Behind every flawless stream is an operations function that plans for the unpredictable, thrives under pressure, and delivers excellence when it counts.
The opportunity. We’re looking for a Head of Operations to lead and evolve the engine room of StreamAMG. This is a senior leadership role with real ownership, shaping how our platform, services and teams operate as we continue to scale. You’ll sit on the senior leadership team, working closely with Product, Engineering and Commercial leaders to ensure operational excellence underpins everything we do. This isn’t about keeping the lights on. It’s about building an operation that’s resilient, commercial, and ready for the future. You’ll take a complex, high-pressure environment; live sport, global audiences, zero tolerance for failure; and turn it into a competitive advantage.
Why this role matters. Operations at StreamAMG sit right at the intersection of technology, people and live delivery. You’ll lead teams responsible for:
- delivering world-class live and VOD experiences,
- supporting clients and end users when it matters most,
- developing managed services that don’t just support the business, but actively grow it.
You’ll have the mandate to modernise processes, raise service standards, and build teams that are calm, confident and commercially minded, even on the busiest matchdays. If you enjoy ownership, accountability and visible impact, this role gives you all three.
How you’ll make an impact. Set the operational vision for a platform delivering thousands of live events a year. Build a high-performing operations function that balances reliability, scalability and cost. Turn managed services into a clear, value-driven offering for clients. Partner with Product and Engineering to ensure operational needs shape platform decisions. Create a culture of continuous improvement — using data, insight and post-event learning to raise the bar. Lead confidently in high-pressure live environments, setting the tone for teams and clients alike.
Who you are. To be considered for this role, you’ll need to bring:
- Proven leadership experience in operations within OTT, live streaming, digital media, broadcast, or a similarly complex technical environment
- A track record of owning end-to-end service delivery, including live events, platform operations and customer-facing support
- Experience leading multi-disciplinary teams (e.g. platform ops, helpdesk, matchday/live operations, customer support or managed services)
- Strong operational judgement and ability to balance service quality, risk, cost and commercial priorities
- Confidence operating in high-pressure, time-critical situations, with the credibility to lead teams and reassure clients in real time
- Experience improving operational performance through process design, metrics, post-incident learning and continuous improvement
- The ability to partner effectively with Product and Engineering leaders, translating operational reality into platform and roadmap decisions
What we offer. Competitive salary and annual bonus.
Head of Operations in Salford employer: StreamAMG
At StreamAMG, we pride ourselves on being an exceptional employer, offering a dynamic work culture that thrives on innovation and collaboration. As the Head of Operations, you will have the opportunity to lead a high-performing team in a fast-paced environment, with ample opportunities for professional growth and development. Our commitment to operational excellence and continuous improvement ensures that you will make a meaningful impact while enjoying competitive compensation and a supportive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how your experience can help them thrive. This shows you're not just interested in any job, but specifically in making an impact at StreamAMG.
✨Tip Number 3
Practice your pitch! Be ready to explain how your leadership experience aligns with the role of Head of Operations. Highlight your ability to manage high-pressure situations and deliver excellence, especially during live events.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StreamAMG.
We think you need these skills to ace Head of Operations in Salford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Operations. Highlight your leadership experience in operations, especially in OTT or live streaming environments. We want to see how your skills align with our need for operational excellence!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about operations and how you can help StreamAMG deliver flawless live events. Be sure to mention any relevant experience that showcases your ability to thrive under pressure.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate how you’ve improved operational performance or led successful teams in high-pressure situations. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at StreamAMG
✨Know Your Operations Inside Out
Before the interview, dive deep into StreamAMG's operations. Understand their live streaming processes, the challenges they face, and how they deliver excellence under pressure. This knowledge will help you demonstrate your expertise and show that you're ready to lead their operations.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership experience in detail. Think of specific examples where you've led multi-disciplinary teams in high-pressure environments. Highlight how you’ve built a culture of continuous improvement and how you’ve turned challenges into opportunities for growth.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life operational scenarios. Practice articulating how you would handle unexpected challenges during live events or manage client expectations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Align with Their Vision
Understand StreamAMG's mission and values, especially their focus on operational excellence and client satisfaction. Be ready to discuss how your vision for operations aligns with theirs and how you can contribute to building a resilient and commercially minded team.
