At a Glance
- Tasks: Lead a dynamic support team using AI tools to enhance customer service.
- Company: Join Stream, a forward-thinking company blending human expertise with technology.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for personal growth.
- Other info: Be part of a vibrant team with a focus on automation and customer voice.
- Why this job: Make a real difference in customer experience while leading innovative projects.
- Qualifications: Experience in customer support and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
Stream is seeking a Customer Support Team Lead to lead a multi-functional team while blending human expertise with AI-powered tools. The role requires managing performance across B2B and B2C dimensions, ensuring high-quality service.
Offering hybrid working in London, the position encompasses various responsibilities including driving automation and acting as the voice of the customer. Stream also provides a competitive benefits package, enriching both personal and professional growth.
Support Manager (Hybrid) – Lead AI-Powered Support Team employer: Stream
Stream is an exceptional employer, dedicated to enhancing the financial wellbeing of frontline workers while fostering a vibrant and inclusive work culture. With a strong focus on employee growth, we offer extensive benefits including generous leave policies, private healthcare, and opportunities for professional development, all within a dynamic hybrid working environment in London. Join us in making a meaningful impact as part of a passionate team committed to social responsibility and innovation in the fintech space.
