At a Glance
- Tasks: Own partner integrations and support technical issues across global time zones.
- Company: Fast-moving startup connecting hospitality brands with essential technology.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing integrations in the hospitality tech space.
- Qualifications: Experience in technical roles and strong problem-solving skills.
- Other info: Dynamic environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Location: Europe (remote-friendly, with regular overlap into US hours)
About Stream
Stream connects hospitality brands to the systems they rely on every day - from Point of Sale platforms like Square, Toast and Shift4, to marketplaces like DoorDash, Deliveroo, JustEat, and Uber Eats. We’re a small, fast-moving startup building the connective layer between restaurant technology platforms. We’re looking for a Europe-based Technical Partner Specialist to own Stream’s technical partner integrations and provide strong coverage across global time zones. This role is globally scoped - you’ll support partners and brands across both North America and Europe, while working closely with Stream’s US-based product, engineering, and leadership teams.
What You’ll Do
- Own partner integrations end-to-end as the primary technical point of contact for Stream’s partners globally.
- Lead partners through the full integration lifecycle: technical discovery, scoping, build, launch, and post-launch optimization.
- Act as a hands-on technical expert for partners integrating with Stream’s APIs, webhooks, and data flows.
- Support integrations across complex ecosystems including POS platforms and ordering / delivery channels used in the US and Europe.
- Troubleshoot integration issues by reviewing logs, payloads, configurations, and API behavior.
- Coordinate closely with Stream’s US-based engineering, product, and support teams to drive issues to resolution.
- Create and maintain clear partner-facing and internal documentation: quickstarts, integration guides, checklists, FAQs, and best practices.
- Take full ownership when things break - managing partner communication, expectations, and follow-through across time zones.
- Propose and implement improvements to how Stream onboards, supports, and scales technical partners globally.
What You Bring
Experience in a technical, partner-facing role (integrations, solutions engineering, technical support, developer support, technical).
Technical Partner Specialist (Remote - Europe-based) in Sheffield employer: Stream
Contact Detail:
Stream Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Partner Specialist (Remote - Europe-based) in Sheffield
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of past work, bring them along to interviews. It’s a great way to demonstrate your expertise and make a lasting impression.
✨Tip Number 3
Prepare for the unexpected! Brush up on common technical questions and scenarios related to partner integrations. Being ready to tackle these will show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you note. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Technical Partner Specialist (Remote - Europe-based) in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Partner Specialist role. Highlight your experience with partner integrations and technical support, as this will show us you understand what we're looking for.
Showcase Your Technical Skills: Don’t shy away from flaunting your technical expertise! Include specific examples of how you've tackled integration challenges or worked with APIs in the past. We love seeing real-world applications of your skills.
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible and avoid jargon that might confuse us. We appreciate clarity, especially when it comes to technical details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Stream
✨Know Your Tech Inside Out
As a Technical Partner Specialist, you'll need to demonstrate your understanding of APIs, webhooks, and data flows. Brush up on these concepts and be ready to discuss how you've used them in past roles. This will show that you can hit the ground running.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of how you've troubleshot integration issues in the past. Think about times when you had to review logs or configurations to resolve a problem. This will highlight your hands-on technical expertise and ability to manage partner expectations.
✨Understand the Partner Ecosystem
Familiarise yourself with the POS platforms and delivery channels mentioned in the job description, like Square and DoorDash. Showing that you understand the landscape will impress the interviewers and demonstrate your readiness to support partners across Europe and North America.
✨Communicate Clearly and Confidently
Since this role involves coordinating with teams across different time zones, practice articulating your thoughts clearly. Prepare to explain complex technical concepts in simple terms, as you'll need to create documentation and guides for partners. Good communication is key!